Postes à Waterloo, United States

Department: Technology & Product

Employment Type: Permanent

Location: Remote, Canada

Reporting To: Director, Quality Assurance

Alcumus is a leading provider of compliance, risk management, and workforce development solutions. Our mission is to enhance the safety, efficiency, and reliability of our clients\' operations through innovative technology and services. We believe in creating a culture of excellence and continuous improvement, empowering our team to deliver exceptional results and drive success for our clients.

At Alcumus, we are committed to fostering a dynamic and inclusive work environment where creativity and collaboration thrive. Our team is passionate about making a positive impact and is dedicated to upholding the highest standards of integrity and professionalism. By joining Alcumus, you become part of a community that values innovation, respects diverse perspectives, and encourages ongoing professional growth.

As a Quality Assurance Engineer at Alcumus, you will play a critical role in ensuring the quality and reliability of our SaaS solutions.

• Test Planning: Collaborate with the development, products, and scrum teams to understand project requirements, define test strategies, and develop comprehensive test plans.
• Test Case Development: Design, document, and maintain detailed test cases and test scenarios to validate functionality, customizations, and integrations.
• Manual Testing: Perform thorough manual testing of applications, identifying and documenting defects, and working closely with developers to ensure timely resolution.
• Automation Testing: Develop and maintain automated test scripts using industry-standard tools and frameworks to improve testing efficiency, coverage, and repeatability.
• API & Data Validation: Design and execute tests to validate APIs, data flows, and system integrations, ensuring accuracy, consistency, and security of data across services and environments. Collaborate with developers to troubleshoot and resolve interface and data-related issues.
• CI/CD Integration: Integrate automated tests into the CI/CD pipeline to ensure rapid and reliable feedback on code quality. Work closely with DevOps and engineering teams to enable continuous testing and maintain test stability in dynamic deployment environments.
• Performance Testing: Evaluate the performance and scalability of applications, identify potential bottlenecks, and recommend optimizations to improve performance.
• User Acceptance Testing (UAT): Coordinate and conduct UAT sessions with business stakeholders to validate that the solutions meet their needs and expectations.
• Defect Management: Track, manage, and report defects using a defect tracking system, ensuring that all issues are addressed and resolved in a timely manner.
• Continuous Improvement: Stay updated with the latest Salesforce features, best practices, and industry trends to continuously enhance testing processes and methodologies.
• Collaboration: Work closely with cross-functional teams to ensure seamless integration and delivery of high-quality Salesforce solutions.
• Documentation: Prepare and maintain comprehensive documentation of test plans, test cases, test results, and defects to ensure transparency and traceability.
• Risk Assessment: Identify potential risks and issues related to Salesforce implementations and provide recommendations for mitigation.
• Training and Mentoring: Provide guidance and support to junior team members, sharing knowledge and best practices to enhance the overall testing capability of the team.
• Test Environment Management: Set up and manage test environments, including configuring Salesforce sandboxes and ensuring data integrity.
• Reporting: Generate and distribute test execution status reports, highlighting key metrics, test coverage, and defect trends.

Education: Bachelor\'s degree in Computer Science, Information Technology, or a related field.

Experience: Minimum of 5 years of experience in software testing, with at least 2 years focused on Automation.

Technical Skills:

• Proficiency in automating applications, preferably with Playwright / Cypress and CI/CD Integration
• Strong understanding of software testing methodologies, tools, and processes.
• Ability to write clear, concise, and comprehensive test plans, test cases, and test scripts.
• Familiarity with defect tracking and test management systems, such as TestRail, JIRA.
• Experience with Agile/Scrum methodologies and participating in Agile development teams

Soft Skills:

• Excellent analytical and problem-solving skills.
• Strong communication and collaboration abilities, with the capability to work effectively in a team environment.
• Attention to detail and commitment to delivering high-quality work.
• Ability to manage multiple tasks and priorities in a fast-paced, deadline-driven environment.

Alcumus has a hybrid workplace policy. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work, and believe that if you look after your people, they look after everything else!

Personal Health & Wellbeing

• Integrated mental health & wellbeing support
• Vacation – starting at 3 weeks
• Wellness Days & Annual Giving Day – an extra to give back to yourself or your community
• Comprehensive medical and dental coverage
• End of the year, company-wide shut down for you to relax and recharge

Future Planning

• LinkedIn Learning License for upskilling & development

Interested but don’t feel you meet all the requirements?

Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we consider applications that might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!

Bring Your Whole Self to Work.

Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

What you can expect if you apply:

• A response to your application within 15 working days
• An interview process consisting of:
• An initial discovery call with the recruiter
• A first stage interview via Microsoft Teams
• Additional interview with the stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.