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Customer Service Representative - Remote Work - Great Benefits
Job summary
A leading supplemental benefits company in Canada is seeking dedicated Benefits Representatives to provide exceptional customer service and support. The role involves assisting customers with product information, answering coverage queries, and maintaining product knowledge. Ideal candidates possess strong communication skills, a customer service background, and an entrepreneurial mindset. This position offers hands-on training, weekly pay, and bonuses, with the potential for remote work.
Benefits
Qualifications
- Previous experience in customer service, sales, or other related fields.
- Ability to build rapport with clients.
- Excellent written and verbal communication skills.
Responsibilities
- Helping customers by providing product and service information.
- Answer customer questions regarding their coverage.
- Develop and maintain knowledge of evolving products and services.
Skills
We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals.
Responsibilities:
- Helping customers by providing product and service information
- Answer customer questions regarding their coverage
- Develop and maintain a knowledge base of the evolving products and services
- Regularly review these agreements in an effort to develop a more cost-effective plan
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- A sharp individual with an entrepreneurial mindset
- An individual that is a team player and works well under pressure
- An individual with professional communication skills
- Hands on training
- Weekly pay
- Bonuses
- Residual income
- Company paid trips
- Remote
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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