Jobs in Prince George, États-Unis

We are pioneers at heart. We hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care, with a global footprint across 20+ countries. We invest in you and give you autonomy to solve our clients’ problems, wherever you are in the world.

Position Summary: This isn’t just a delivery role—it's a chance to build a high-performing global program. We’re looking for an Executive Director, Delivery who can blend strategic vision with a hands-on, operational approach. You will build a delivery team capable of handling a diverse range of technology projects, from strategic advisory to staff augmentation, oversee all delivery operations (resourcing, finance, process, project health), and shape our business development efforts.

Your Role. Key Responsibilities:

• Build and lead the program delivery function of one of our partner practices, establishing the operating model, communication planning, processes, and tools for successful project execution, both on- and offshore.
• Define, manage, and execute a variety of client projects to maximize business objectives, manage expectations, and maintain profitability.
• Directly manage project management team members, providing ongoing mentorship, career development, and performance guidance.
• Recruit, manage, and mentor a high-performing team of project and program managers, fostering a culture of client and team excellence and continuous improvement.
• Oversee and deliver weekly internal and client-facing status updates for engagements, including executive-level communications.
• Balance strategic and operational thinking with strong attention to detail and execution.
• Serve as the primary point of contact between clients and internal teams, ensuring clear and consistent project communication.
• Make resourcing recommendations and monitor team bandwidth and effectiveness; assess program pacing and delivery health to ensure viability.
• Join client and internal meetings to identify evolving needs and opportunities; act as a subject matter expert on delivery processes, capacity, and timelines.
• Lead discussions with key stakeholders to communicate program progress, milestones, and overall delivery health.
• Manage complex project timelines, budgets, scope, and risks to ensure high-quality delivery outcomes.
• Contribute to business development by helping define project scope, resource estimates, and refining processes as we scale.
• Support change management by modeling tactical approaches and managing resources across shifting project needs.
• Travel is expected, up to 40%.

Your Experience. Basic Qualifications:

• 12+ years of digital & technical project management, ideally in content management systems, eCommerce and digital design environments
• 5+ years of program management experience
• 7+ years of experience leading and mentoring internal teams and fostering collaboration
• Experience with managing various technology platform implementations, especially Adobe technology and creative solutions
• Experience with Adobe Experience Manager, Adobe Experience Platform, Adobe Analytics, CDP, Adobe Journey Optimizer, and Customer Journey Analytics
• Strong cross-functional and cross-geographical leadership skills with a track record of delivering delivery excellence across global processes
• Experience merging project artifacts into a program-scale set of artifacts to orchestrate initiatives and optimize delivery
• Project and team financial management, including budget, margin, demand forecasting, and resource planning
• Proven ability to manage multiple projects simultaneously with scheduling, planning, and delivery excellence
• Strong interpersonal, written and verbal communication skills; comfortable engaging with internal and external stakeholders
• Excellent problem solving, organization, time management, and risk management skills
• Self-directed in a dynamic environment with diverse skills and experience levels
• Competency with Smartsheet, Jira, Confluence, and G-Suite
• Experience in an agile framework and hybrid scrumfall environment
• Bachelor’s degree or equivalent in a relevant field

Set Yourself Apart. Preferred Skills:

• Familiarity with development systems and frameworks across technology projects
• SAFe certification
• PMP certification
• CSM+ certification
• Knowledge of current industry trends and tools

Education/Experience: Bachelor’s degree or equivalent; 12+ years of project management experience in technology.

Language Ability: Ability to read, analyze, and interpret business, technical, and regulatory documents; ability to write reports and present information to groups of managers, clients, and stakeholders.

Certificates and Licenses: No certifications required.

Work Environment: Remote position — Eastern or Central Time Zones preferred.

• Collaborative, open-door environment with growth opportunities and a fun culture
• Healthcare, Dental, and Vision coverage
• PTO
• Paid Company Holidays

The anticipated salary range for this position is $173,000 - $275,000 USD, based on experience, expertise, location, and impact. This is for a 40-hour workweek; the company is flexible.

DEPT is an equal opportunity employer (EOE) and participates in E-Verify. We are committed to an inclusive and barrier-free recruitment process and workplace, regardless of identity, background, beliefs, lifestyle, or disabilities. Accommodations are available on request and kept confidential.