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Descripción de la vacante
A fitness equipment company is seeking a Remote Customer Service Specialist to provide exceptional support to customers. You will manage inquiries, assist with orders, and ensure customer satisfaction through effective communication. The role requires at least 1 year of experience in customer service. This position offers competitive pay, comprehensive benefits, and a fully remote work environment.
Servicios
Formación
- 1+ years of experience in a customer service or client-facing role.
- Strong communication and problem-solving skills.
- Ability to manage multiple priorities.
- Familiarity with gym equipment is a plus.
Responsabilidades
- Respond to customer inquiries via phone, email, and chat.
- Assist customers with orders and shipping questions.
- Collaborate with internal teams to resolve issues.
- Maintain accurate records of customer interactions.
Conocimientos
Herramientas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.