Yard & Pro Desk Lead — Customer-Centric & Safe

RONA; Alma; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Inclusive environment

Work-life balance

Employee discounts

Insurance benefits

Telemedicine access

Advancement opportunities

Community involvement

Ongoing training

Student incentive

Job summary

RONA in Alma, Quebec is seeking a Yard Supervisor to ensure efficient yard operations and a positive customer experience. You will manage product flow, organize stock, assist customers loading, and uphold safety standards during daily shifts.

The role requires hands-on leadership, the ability to work outdoors in all conditions, and strong teamwork. Prior yard, lumber, or forklift experience is advantageous, and you will participate in ongoing training and development within our community-focused

Qualifications

• Customer service experience
• Strong problem solving and time management capabilities
• Able to work outside in all conditions
• Ability to lead by example and delegate expectations
• Detail oriented and strong attention to safe work practices
• Excellent listening, communication, and interpersonal skills

Responsibilities

• Lead by example, ensuring every customer has a great experience
• Assist RONA customers to load product into their vehicles
• Assist with the daily upkeep of the department by off loading trucks, culling lumber, organizing stock, cleaning, price labelling, & maintaining pallets/stock
• Direct, mentor and assist yard team members as needed
• Maintain a clean and safe work environment for employees and customers
• Opening and closing duties
• Maintain 100% commitment to a safe environment

Skills

Customer service

Problem solving

Time management

Leadership

Communication

Tools

Forklift experience

Job description

RONA in Alma, Quebec is seeking a Yard Supervisor to ensure efficient yard operations and a positive customer experience. You will manage product flow, organize stock, assist customers loading, and uphold safety standards during daily shifts.

The role requires hands-on leadership, the ability to work outdoors in all conditions, and strong teamwork. Prior yard, lumber, or forklift experience is advantageous, and you will participate in ongoing training and development within our community-focused