Workforce Management Specialist

H&M; Toronto; Vor Ort; CAD 67.000 - 90.000; Vollzeit

Benefits dieser Stelle

Employee discount

CRGs & community networks

Career growth opportunities

Inclusive culture

Zusammenfassung

H&M is seeking a Workforce Management Specialist in Toronto to optimize store workforce planning and scheduling. You will support Area and Store management to drive strong sales performance through efficient scheduling and cost-conscious planning.

The role reports to the Controlling Manager and is based at the Toronto Support Office. A background in finance/retail analytics and strong proficiency in Microsoft Office is required.

Qualifikationen

• Bachelor's Degree in Finance/Business/Economics or equivalent experience
• 1–3 years in retail, preferably in management
• 1–3 years in a business analyst or finance role
• Ability to coach and counsel staff
• Proficiency in Microsoft Office
• Proficiency in sales and workforce planning tools

Aufgaben

• Set hourly function plan for every store in line with market goals and budget
• Oversee the hourly function plan with Store Management for strong operations and guest experience
• Regularly follow up sales and hours planning to align with market targets
• Collaborate with Controlling to align function plan and schedules
• Educate Stores to align sales planning with scheduling for efficiency
• Work with Area Managers to gather input on scheduling to drive improvements

Jobbeschreibung

H&M Group is a global companyofstrong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. At H&M, we want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

About the Role

As aWorkforce Management Specialist, yourmain focuswill beto ensure optimal workforce planning and scheduling at the Sales Market level while supporting Area and Store management to deliver strong sales performance through optimized scheduling.

This hybrid role reports into ourControlling Managerand is based out ofour Toronto Support Office.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

• Set hourly function plan, including Store Management positions, for every store in line with sales market goals; ensure salary cost budget is considered when planning workplan
• Oversee the hourly function plan in alignment with Store Management to enable strong store operations, efficiency, and a great staff and customer experience
• Regularly follow up sales and hours planning in Stores, ensuring alignment between store operations and market-level targets
• Together with other teams in Controlling, secure strong operational execution by aligning function plan and schedules
• Support and educate Stores in aligning sales planning and scheduling with the aim to improve efficiency and secure great customer experience
• Work closely with Area Managers to collect and synthesize input regarding scheduling based on store visit observations, to drive improvement in workforce planning practices

Who You Are:

• Bachelor's Degree, preferably within Finance, Business Administration or Economics or equivalent experience
• 1 - 3 years of past retail experience, preferably in retail management
• 1 - 3 years in a business analyst or finance role
• Ability to coach and counsel staff and performance management
• Proficiency in Microsoft Office
• Proficiency in sales and workforce planning tools and ability to adapt to company specific systems

WhyYou’llLove Working at H&M

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
• We pride ourselves on being avalues-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
• You’llhave access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
• We are an inclusive company whereyou’reencouraged to be yourself at work
• You will have access to a large global talent community, where career growth and aspirations have no limits
• You’llbe able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Compensation: Salary $78,400

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may beadditionalduties,and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, has assessed this posted range of compensation as theaccuraterange for this role and location at the time of this posting.H&M may ultimately pay more or less than the posted range depending on candidate qualifications.This range may bemodifiedin the future.

Job Status:Salaried, Exempt

Additional Information

All your information will be kept confidential according to EEO guidelines.

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