Worker Advisor

Government of Manitoba; Winnipeg; On-site; CAD 68,000 - 87,000; Full time

Benefits offered by this job

Benefits package

Pension plan

Health & dental coverage

Life insurance

Job summary

The Government of Manitoba is hiring a Worker Advisor in Winnipeg to assist workers and dependants with WCB claims and appeals. You will assess services, policies and legislation, and participate in committees to recommend improvements.

As a Worker Advisor, you will work under The Workers’ Compensation Act, providing guidance and representation while coordinating with stakeholders and maintaining strong case management and analytical skills.

Qualifications

• Essential: Post-secondary education in social sciences or related field; equivalent combination of education, training and experience may be considered.
• Experience interpreting, applying and explaining legislation and/or policies.
• Experience analyzing large amounts of technical written material (reports, opinions, statements).
• Strong organizational and case management skills with the ability to handle multiple cases and meet deadlines.
• Strong critical thinking and decision-making skills with the ability to identify effective solutions.
• Strong interpersonal skills to work with diverse stakeholders, mediate conflicts with tact.
• Excellent written communication for presenting information clearly to varied audiences.
• Proficiency with Microsoft Office Suite or similar software.

Responsibilities

• Provide workers and dependants with assistance, advice and representation on WCB claims and appeals.
• Assess services, policies and legislation by participating in committees to make recommendations for enhancing the Worker Advisor Office.
• Operate independently within The Workers’ Compensation Act framework and contribute to organizational processes.

Skills

Interpersonal skills

Written communication

Verbal communication

Organizational skills

Case management

Critical thinking

Decision making

Team collaboration

Education

Post-secondary education in social sciences or related field

Education/work experience equivalent

Tools

Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)

Job description

XO3 Administrative Officer 3

Regular/full-time

Department of Labour and Immigration

Employment Standards, Labour

Winnipeg MB

Advertisement Number: 45681

Salary(s): XO3 $67,671.00 - $86,622.00 per year

Closing Date: October 18, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

The Department of Labour and Immigration is seeking a qualified candidate to fill the position of Worker Advisor in Winnipeg. The Manitoba government has a comprehensive benefits package which includes extended health care, health spending account, dental care, vision care, long term disability insurance, group life insurance and defined pension plan.

Duties:

The Worker Advisor is appointed under Section 108 of The Workers’ Compensation Act and works independent of the Workers Compensation Board (WCB). The Worker Advisor role involves providing workers and dependants with assistance, advice, and representation on WCB claims and appeals. The incumbent is also tasked with assessing services, policies, and legislation by participating in committees to make recommendations for enhancing the Worker Advisor Office.

Why Work For Manitoba Government?

The Manitoba government values its employees, recognizing the important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of benefits, including an attractive salary, pension plan, health and wellness benefits, and other supports to encourage work-life balance.

Financial Security

• Attractive salaries


• Defined pension plan


• Life insurance coverage


• Long-Term Disability Plan

Benefit Plan

• Employer paid health care benefits including health, dental and vision


• Extended health care for services such as physiotherapy, chiropractor, massages, acupuncture and more


• Annual health spending account for eligible employees

Commitment to Health and Wellness

• Employee and Family Assistance Program


• Paid time-off including sick leave, wellness days and family related leave days


• Flexible work arrangements for eligible positions


• Generous vacation entitlements, increasing with years of service


• Parental, maternity, and adoptive leave options

Professional Growth & Development

We want our employees to thrive and grow, and are committing to investing in their development. We offer multiple avenues of support such as inhouse training, educational assistance and leadership development programs to help achieve these goals.

Organizational Culture and Values

The Manitoba government is committed to a work environment and culture that values and recognizes every employee. When we look at Manitoba’s Public Service, we see a reflection of Manitoba’s diversity. We come from differing educational, cultural, and ethnic backgrounds and work in a wide array of jobs across the province, we are all public servants.

Impact on Manitoba’s Future

By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will impact both current and future generations.

Qualifications:

Essential:

• Post-secondary education in social sciences or a related field. An equivalent combination of education, training and experience may be considered


• Experience interpreting, applying and explaining legislation and/or policies


• Experience analyzing and assessing large amounts of technical written material, such as correspondence, reports, opinions and statements


• Strong organizational and case management skills with the ability to effectively manage multiple cases and meet deadlines


• Strong critical thinking and decision‑making skills with the ability to identify effective solutions to problems


• Strong interpersonal skills with the ability to work various stakeholders, mediate conflict situations, and handle sensitive, highly‑charged situations with tact and empathy


• Effective written communication skills with the ability to present information and articulate ideas clearly to a variety of audiences


• Excellent verbal communication skills with the ability to discuss and present information clearly and persuasively in formal and informal settings


• Proficiency working with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint and Teams) or similar software applications.

Desired:

• Knowledge of community support and services, with experience making referrals.

Conditions of Employment:

• Must be legally entitled to work in Canada

Apply to:

Advertisement # 45681

Talent Acquisition

Human Resource Services

600-259 Portage Avenue

Winnipeg, MB, R3B 2A9

Phone: [phone]

Fax: [phone]

Email: [e-mail]

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.