Word/Data Processing Clerk III - Criminal Intelligence Clerk

City Of Edmonton; Edmonton; On-site; CAD 56,000 - 71,000; Full time

Job summary

The Edmonton Police Service is seeking a highly organized individual for a full-time permanent position as a Word/Data Processing Clerk III. This role involves assisting with intelligence-related products, managing databases, and providing administrative support. Candidates should possess strong communication and analytical skills, with proficiency in Microsoft Office tools and relevant experience in a specialized area.

Qualifications

• Minimum of three years’ experience in a progressively specialized area.
• Criminal Intelligence Analysis Certificate would be an asset.
• Self-motivated with the ability to work in a fast-paced environment.

Responsibilities

• Query, collect, collate, interpret, draft, and distribute documents.
• Data mine for entities of interest and scan criminal events.
• Provide administrative support to members of the Operations and Intelligence Command Center.

Skills

Decision-making

Critical analysis

Organizational skills

Customer service skills

Communication skills

Education

Completion of the twelfth school grade

Certificate from an approved business school/college

Tools

Microsoft Excel

Microsoft Word

Outlook

COGNOS

iBase

Analyst Notebook

EPROS

CPIC

JOIN

ORCA

Job description

**This posting is for one (1) full-time permanent position**

The Edmonton Police Service has an opportunity for a highly organized and competent individual to provide assistance with the collection, review, approval and dissemination of intelligence related products and reports, along with managing and maintaining databases within the EPS. The successful candidate will work in a team environment, consisting of Sworn and Civilian members within the Operations and Intelligence Command Centre in a fast-paced environment. Responsibilities of this position will include:

• Query, collect, collate, interpret, draft, and distribute documents including target sheets, bulletins, briefing notes, and regularly scheduled workload reports.
• Data mine for entities of interest, possible targets, and/or person of interest.
• Scan criminal events and crime trends to identify persons of interest and make recommendations for appropriate response.
• Respond to requests for information from internal and external stakeholders within identified timelines while following set business rules in place.
• Review Police occurrence reports and Street Check Reports (SCR’s) in addition to other intelligence reports.
• Research, identify, and collect online posts to support EPS investigations through the use of open-source techniques.
• Applying appropriate information classifications to information shared and received.
• Provide administrative support to members of the Operations and Intelligence Command Center and frontline members.
• Performing other related duties as required.

Qualifications

• Completion of the twelfth (12th) school grade including business subjects with emphasis on subjects related to the area of specialization or completion of an appropriate certificate program from an approved business school/college.
• A minimum of three (3) years’ experience in a progressively specialized area.
• Criminal Intelligence Analysis Certificate would be an asset.
• Displays objective decision-making skills with critical analysis and evaluation skills.
• High level of proficiency with Microsoft Excel, Microsoft Word, and Outlook.
• Demonstrated working knowledge of COGNOS, iBase, Analyst Notebook, EPROS, CPIC, JOIN, ORCA and other related databases.
• Strong organizational, multitasking, and customer service skills.
• Excellent written and verbal communication skills with demonstrated ability to enter data with a high degree of accuracy and speed.
• Self-motivated with the ability to work in a fast-paced environment with minimal supervision as part of a team.
• Applicants may be tested.
• As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.

Hours of Work:
40.00 hours per week,12 hour shifts in a rotational 2 days, 2 nights, and 4 off schedule, Monday - Sunday.

Salary Range:
21B, Salary Grade: 013, $27.069 - $33.943 (Hourly), $2,165.50 - $2,715.40 (Bi-Weekly), $56,520.07 - $70,872.98 (Annually). The rates quoted are in accordance with a Collective Agreement between the Union and The City of Edmonton.

General:

• Civic Service Union 52 members are asked to send a copy of their application to the union office.
• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
• Please include a current resume and covering letter with your online application.
• Please note that the option to work remotely is not available for this position.

The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.

HR Technician: BS

Classification Title: Word/Data Processing Clerk III
Posting Date: May 21, 2025
Closing Date: Mar 28, 2025, 11:59:00 (MST)
Number of Openings (up to): 1 - Permanent Full-time
Union: CSU 52
Department: Edmonton Police Service
Work Location(s): Southwest Division, 1351 Windermere Way SW Edmonton