Administrative Support Clerk

City Of Edmonton; Edmonton; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

Join the City of Edmonton as an Administrative Support Clerk in the Waste Services Branch. This role is vital for managing payroll data, ensuring accurate employee compensation, and providing essential administrative support. The position offers up to 11 months of full-time work with a focus on effective communication and organizational skills.

Qualifications

• Two years progressively responsible related administrative experience, preferably in payroll administration.
• Knowledge of payroll practices and procedures.
• Ability to adapt quickly to change and creatively problem solve.

Responsibilities

• Input payroll data into PeopleSoft and manage payroll discrepancies.
• Create notification orders and provide administrative support.
• Track and monitor notification orders for completion.

Skills

Proficiency with Google applications

MS Word

Excel

Strong verbal and written communication skills

Customer service focused

Education

Completion of the twelfth (12th) school grade

Office administration certificate

Tools

PeopleSoft

Job description

Job Description

Administrative Support Clerk Up to 11 months

Job Number

Job Number

: 52489

Join our dynamic Waste Services Branch as a key Administrative Support Clerk!

You'll play a vital role in ensuring our operations run smoothly by accurately managing payroll information, facilitating the essential Notification Order process, and providing crucial administrative support that underpins our daily business functions. Your precision in data entry, timely order completion, and commitment to accurate employee compensation will be the cornerstones of your success in this impactful position.

What will you do?

• Input payroll data into PeopleSoft and ensure every employee gets the correct payroll payment each pay period
• Make any changes to employee hours as requested by their supervisors
• Resolve payroll discrepancies with employees, their supervisors, and occasionally with the payroll team in Employee Services
• Reconcile differences between employee gang sheets and payroll data in the system each pay period
• Update spreadsheets for various areas in Waste Collection Service for tracking of daily tonnages, Key Performance Indicators (KPI), overtime, and overweight loads
• Create notification orders, update information provided by inspectors, contractors, the Customer Support Team or Waste Supervisors and distribute the created notification orders
• Track and monitor notification orders for completion, closing and distributing to Waste Inspectors
• Receive notification orders from supervisors and contractors for processing and/or distribution
• Create new sites, update billing changes and enter information into an Active Liss, Database and Customer Information System
• Provide administrative and reception support to the ongoing operations of the business area, including support for Branch and Department staff and general public inquiries via email, phone or in-person
• Schedule and organize meetings - prepare the boardroom, take minutes, and create agendas
• Ensure document management, retention, disposition and distribution, adhering to FOIP requirements
• Other duties as required

Qualifications

Qualifications :

• Complete of the twelfth (12th) school grade including business subjects with an emphasis on general office practices, or completion of an office administration certificate
• Two (2) years progressively responsible related administrative experience, preferably in payroll administration and procedures

Assets:

• Knowledge of the Waste Services programs and services related to collection activities
• Experience working with PeopleSoft, SWCOLL, RECOLL and Geoware

Skills Required for Success:

• Proficiency with Google applications, MS Word, and Excel
• Experience compiling statistics, preparing reports, and taking and preparing minutes
• Knowledge of payroll practices and procedures and related collective agreements
• Ability to adapt quickly to change and creatively problem solve
• Ability to work independently as well as within a team environment
• Strong verbal and written communication skills
• Ability to effectively handle sensitive information using discretion
• Excellent time management and organizational skills
• Customer service focused with the ability to handle various inquiries
• Alignment to our Cultural Commitments and Leadership Competencies ( https://bit.ly/4brRrXm )
• Embracing a culture of equity, diversity, reconciliation and inclusion

Conditions of Employment:

• Applicants may be tested

Work Environment:

• Note : This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [e-mail] . Learn more about our benefits https://bit.ly/COEbenefits.

Up to 2 Temporary full-time positions up to 11 months

Hours of Work : 33.75 hours weekly; Monday - Friday

Salary: $25.172 - $31.257 (Hourly)

Talent Acquisition Consultant: SL/SB