Wireless Sales Specialist — Customer-Centric Tech Expert

Staples Canada; Woodstock; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more...

Job summary

Staples Canada is seeking a Wireless Sales Consultant to champion the customer experience in the wireless department. You will help customers and business clients achieve their working and learning goals by sharing knowledge, enthusiasm for wireless products, services and trends.

You will join a team that values learning, development, and customer-focused selling, with opportunities to grow through ongoing self-development and collaboration with store colleagues and other business units.

Qualifications

• 3 months to 1 year of wireless sales or sales experience.
• Customer focus and service orientation.
• Demonstrates strong selling ability.
• Capacity to communicate with clients effectively using a variety of mediums.
• Ability to plan, organize and prioritize efficiently to effectively handle daily responsibilities and serve customers.
• Technology savvy.
• Curious.
• Approachable.
• Passionate.
• Problem solver.

Responsibilities

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities.
• Help customers by meeting and exceeding their needs. Be an expert with products and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value.
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals.
• Responsible for achieving personal sales goals.
• Maintain company merchandising standards, including current pricing.
• Support asset protection procedures and privacy standards.
• Stay updated through internal communication channels (mobile app, intranet, bulletin boards, etc).
• Effectively resolves customer concerns and escalates to management when appropriate.

Skills

Wireless sales

Customer service

Communication

Organization

Job description

Staples Canada is seeking a Wireless Sales Consultant to champion the customer experience in the wireless department. You will help customers and business clients achieve their working and learning goals by sharing knowledge, enthusiasm for wireless products, services and trends.

You will join a team that values learning, development, and customer-focused selling, with opportunities to grow through ongoing self-development and collaboration with store colleagues and other business units.