Wireless Sales Pro: Customer Champion & Growth Advocate

Staples Canada; Richmond; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Associate discount

Health and dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more...

Job summary

Staples Canada in Richmond is hiring a Wireless Sales Consultant to drive customer experiences in the wireless department. You will help customers and business clients achieve their goals by sharing knowledge about wireless products, services, and trends, while growing your knowledge through self-development.

You will work with the store team to promote offers, meet sales targets, maintain merchandising standards, and provide excellent service in a fast-paced retail environment in Metro

Qualifications

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Demonstrates strong selling ability
• Demonstrates ability to coach others
• Capacity to communicate with clients effectively using a variety of mediums
• Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
• Technology savvy
• Curious
• Approachable
• Passionate
• Problem solver

Responsibilities

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
• Effectively resolves customer concerns and escalates to management when appropriate

Skills

Wireless sales

Customer service

Upselling

Communication

Teamwork

Tech savvy

Job description

Staples Canada in Richmond is hiring a Wireless Sales Consultant to drive customer experiences in the wireless department. You will help customers and business clients achieve their goals by sharing knowledge about wireless products, services, and trends, while growing your knowledge through self-development.

You will work with the store team to promote offers, meet sales targets, maintain merchandising standards, and provide excellent service in a fast-paced retail environment in Metro