Winter Co-op 2027 - Product Management & Risk Technology

Manulife/John Hancock; Toronto; Hybrid; CAD 47,000 - 62,000; Full time

Job summary

Manulife/John Hancock is offering a Product Management & Risk Technology Internship within the GRIT group for Winter 2027 and Summer 2027 terms. You will work with Product Owners and stakeholders to plan, develop, test, and continuously improve risk technology solutions on the Archer platform.

The internship provides exposure to the full product lifecycle, Agile delivery, and opportunities to contribute to risk programs and user experiences across the organization.

Qualifications

• Pursuing a degree in Business, Technology, Information Systems, Data Analytics, Risk Management, Finance, Computer Science, or a related field.
• Interest in Product Management, Business Analysis, Enterprise Technology, Risk Management, or Financial Services.
• Familiarity with Agile methodologies and data reporting tools.

Responsibilities

• Support Product Owners in managing and maintaining product backlogs across multiple initiatives.
• Assist with documentation and refinement of business requirements, user stories, and acceptance criteria.
• Conduct research and analysis to support product strategy, roadmap planning, and solution enhancements.
• Participate in agile delivery activities, including sprint planning, backlog refinement, sprint reviews, and stakeholder meetings.
• Gather, document, and analyze business requirements from stakeholders across the organization.
• Identify opportunities for process improvement, automation, and operational efficiency.
• Develop process maps, business documentation, presentations, and training materials.
• Support user research activities, surveys, feedback collection, and solution validation exercises.
• Analyze user feedback and recommend enhancements to improve product functionality and user experience.
• Assist with stakeholder communications, release notes, training materials, and end-user engagement activities.
• Coordinate and support User Acceptance Testing (UAT), including test planning, test execution, and results tracking.
• Develop and execute test cases to validate system functionality and business requirements.
• Monitor defects, enhancement requests, delivery milestones, and implementation activities.
• Analyze product metrics, operational data, and user adoption trends to generate actionable insights.
• Create dashboards, reports, and presentation materials to support business and leadership decision-making.

Skills

Power BI

Agile methodologies

Data analysis

Stakeholder management

Problem solving

Education

Bachelor’s or Master’s degree in Business/Technology/IS/Data Analytics/Risk Management/Finance/CS

Job description

Please note that this position is available for both the Winter 2027 and Summer 2027 terms. At Manulife, we believe in investing in the future, starting with you. Our internship programs provide meaningful work, professional development, and opportunities to make an impact while building the skills and experience needed to launch your career. Our Product Management & Risk Technology Internship within Global Risk Intelligence and Technology (GRIT) offers a unique opportunity to gain hands‑on experience supporting enterprise risk management solutions used across Manulife's global organization. Working alongside Product Owners, business stakeholders, technology teams, and end users, you will contribute to the planning, development, testing, and continuous improvement of risk technology solutions on the Archer platform. This role is ideal for students interested in product management, business analysis, enterprise technology, data analytics, risk management, and agile delivery. You will gain exposure to the full product lifecycle while supporting initiatives that help enhance risk programs, improve user experiences, and drive operational efficiencies across the organization.

Position Responsibilities:

• Support Product Owners in managing and maintaining product backlogs across multiple initiatives.
• Assist with the documentation and refinement of business requirements, user stories, and acceptance criteria.
• Conduct research and analysis to support product strategy, roadmap planning, and solution enhancements.
• Participate in agile delivery activities, including sprint planning, backlog refinement, sprint reviews, and stakeholder meetings.
• Gather, document, and analyze business requirements from stakeholders across the organization.
• Identify opportunities for process improvement, automation, and operational efficiency.
• Develop process maps, business documentation, presentations, and training materials.
• Support user research activities, surveys, feedback collection, and solution validation exercises.
• Analyze user feedback and recommend enhancements to improve product functionality and user experience.
• Assist with stakeholder communications, release notes, training materials, and end‑user engagement activities.
• Coordinate and support User Acceptance Testing (UAT), including test planning, test execution, and results tracking.
• Develop and execute test cases to validate system functionality and business requirements.
• Monitor defects, enhancement requests, delivery milestones, and implementation activities.
• Analyze product metrics, operational data, and user adoption trends to generate actionable insights.
• Create dashboards, reports, and presentation materials to support business and leadership decision‑making.

Required Qualifications:

• Pursuing a degree in Business, Technology, Information Systems, Data Analytics, Risk Management, Finance, Computer Science, or a related field.
• Interest in Product Management, Business Analysis, Enterprise Technology, Risk Management, or Financial Services.
• Knowledge of the financial services or insurance industry is considered an asset.
• Familiarity with Agile methodologies, Scrum, or other project delivery frameworks.
• Experience with data collection, preparation, analysis, and reporting.
• Familiarity with Power BI, dashboard development, data visualization, or related reporting tools.
• Knowledge of risk management, governance, compliance, operational resilience, business continuity, or internal controls is considered an asset.
• Strong analytical and problem‑solving skills with exceptional attention to detail and accuracy.
• Ability to collect, organize, analyze, and interpret large volumes of information.
• Highly organized with strong planning, prioritization, and time management skills.
• Self‑motivated with the ability to work independently while collaborating effectively within a team environment.
• Excellent communication, relationship‑building, and stakeholder management skills.
• Demonstrated ability to learn quickly, adapt to changing priorities, and work in a fast‑paced environment.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
• As part of our co‑op program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive.

Salary range is expected to be between $46,800.00 CAD - $62,400.00 CAD. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro‑rated based on the length of the work‑term.

#LIHybrid

The role being advertised is an existing vacancy. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer. At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement Hybrid

We’re Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry‑leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition. Recent awards include: 2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia‑Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026.

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