Wine Experience & Sales Ambassador

CedarCreek Estate Winery; Kelowna; On-site; CAD 24,796 - 33,062; Full time

Benefits offered by this job

Comprehensive paid training and wine

Discounts on wine, restaurant, events

Complimentary tastings for you and 3+1

Job summary

CedarCreek Estate Winery in Kelowna, BC is seeking a personable Tasting Room Ambassador to welcome guests, conduct tastings, and drive sales in a fast-paced, hospitality-driven environment.

You will develop in-depth CedarCreek wine knowledge, participate in training, support Wine Club and tour experiences, and contribute to a memorable guest journey at our iconic North Okanagan property.

Qualifications

• University degree; wine education such as WSET II or equivalent (can be completed within first 2 months).
• Minimum 1 year of experience in hospitality, sales or retail.
• Must have Serving It Right certification and be of legal age to serve alcohol in BC.
• Flexible hours; evenings and weekends required.
• Desire to build a career in wine; competitive sales mindset.

Responsibilities

• Maintain understanding of customer service, process, and administrative standards; adhere to CedarCreek Estate Winery policies, procedures, and standards.
• Process customer sales, provide guest service and tastings, set up for tour tastings in production and Aspect House.
• Work in a fast team based environment.
• Identify opportunities to sell wine, Wine Club, accessories, and tours.
• Transition effectively between tasking, sales, and hospitality responsibilities as scheduled.
• Provide boutique and hospitality support as directed – set up and tear down tour tastings.
• Develop and maintain CedarCreek wine knowledge to support exemplary retail experience.

Skills

Customer service

Sales

Hospitality

Education

Wine education (WSET II)

University degree

Job description

CedarCreek Estate Winery in Kelowna, BC is seeking a personable Tasting Room Ambassador to welcome guests, conduct tastings, and drive sales in a fast-paced, hospitality-driven environment.

You will develop in-depth CedarCreek wine knowledge, participate in training, support Wine Club and tour experiences, and contribute to a memorable guest journey at our iconic North Okanagan property.