Wholesale Sales & Brand Events Lead

Brunette the Label; Vancouver; On-site; CAD 42,000 - 62,000; Full time

Job summary

Brunette the Label, a Vancouver, BC-based clothing brand, seeks a Wholesale Customer Care & Sales Coordinator to join our growing team. You will support wholesale accounts, drive sales at warehouse events, pop-ups, and live or virtual selling opportunities, while upholding Brunette’s elevated customer experience.

Reporting to the CEO and Brand Director, you will build relationships, present product, and close sales, all while staying organized and proactive in a dynamic brand environment.

Qualifications

• 2-3+ years of experience in sales, customer care, wholesale, retail, or a related role.

Responsibilities

• Manage day-to-day customer care and communication with wholesale accounts.
• Build and maintain relationships with wholesale customers to grow sales.
• Represent Brunette the Label at warehouse sales, pop-ups, events, and brand activations.
• Actively sell Brunette product in person and through live and virtual selling opportunities.
• Confidently present product, provide styling recommendations, and help customers find the right pieces.
• Engage with customers, initiate conversations, understand their needs, and confidently close sales.
• Support the planning, setup, execution, and takedown of warehouse sales, pop-ups, events, and other brand activations.
• Host or support virtual shopping appointments and live selling opportunities.
• Follow up with customers and wholesale accounts to ensure opportunities are not missed.
• Assist with wholesale orders, product requests, and other account needs as required.
• Support inventory counts, product organization, and inventory-related tasks as needed.
• Work closely with the CEO, Brand Director, and broader team to ensure product, sales, customer care, and event needs are communicated and actioned efficiently.
• Identify opportunities to improve the customer experience and increase sales across wholesale and direct-to-consumer channels.
• Provide day-to-day support across sales, customer care, events, and operations as needed.

Skills

Sales

Customer care

Wholesale

Communication

Organization

Multi-tasking

Team collaboration

Customer relations

Proactivity

Job description

Brunette the Label, a Vancouver, BC-based clothing brand, seeks a Wholesale Customer Care & Sales Coordinator to join our growing team. You will support wholesale accounts, drive sales at warehouse events, pop-ups, and live or virtual selling opportunities, while upholding Brunette’s elevated customer experience.

Reporting to the CEO and Brand Director, you will build relationships, present product, and close sales, all while staying organized and proactive in a dynamic brand environment.