Lead Youth Worker

E4C; Edmonton; On-site; CAD 52,000 - 75,000; Full time

Benefits offered by this job

3 weeks vacation

10 sick days

Benefits package

EFAP

HSA

RRSP matching

Professional development

Job summary

e4c in Edmonton is seeking a Lead Youth Worker to support youth aged 13–17 through trauma-informed, developmentally responsive care, case management, and collaborative planning with their Care Team.

You will lead Youth Workers and Support Workers, develop Individualized Care Plans, ensure safety and well-being, maintain precise records, and foster positive family engagement and community partnerships to support successful transitions to young adulthood.

Qualifications

• Degree or Diploma in CYC, Social Work, Human Services, or related field.
• Experience in trauma-informed, youth-focused settings is preferred.
• Proven ability to support marginalized youth and families with care planning.

Responsibilities

• Ensure youth safety, wellness, and skill development through risk management and de-escalation.
• Lead and supervise Youth Workers and Support Workers to provide trauma-informed care.
• Develop and implement Individualized Care Plans with Care Teams.
• Maintain accurate case management documentation and communication with families.
• Oversee home environment safety and cleanliness, including move-in prep.
• Foster positive family engagement and collaboration with community partners.

Skills

Crisis intervention

De-escalation

Relationship building

Active listening

Trauma-informed approach

Crisis management

Education

Bachelor's/Diploma in CYC or related field

Tools

MS Office

Database software

Job description

e4c journeys with people as they shape the lives they envision, building resources, relationships, and belonging in the communities they call home. Guided by our vision of a community where every person has the opportunity to live with dignity, belonging, and purpose, we deliver person-led, collaborative, and evidence-informed services that strengthen individuals, families, and communities. Rooted in our core values of courage, compassion, connection, and commitment, we are dedicated to creating lasting opportunities and meaningful community impact.

Position Summary

The Youth Housing Program provides trauma-informed, developmentally responsive care for youth, aged 13–17, with complex needs. As a Lead Youth Worker, you support youth safety, well-being, and development through individualized care, relational practice, and case management. You work collaboratively with their Care Team to promote spiritual, physical, emotional, and mental wellness, life skills, and meaningful family involvement, while ensuring high-quality case management and planning for a successful transition to young adulthood.

Key Responsibilities

• Ensure youth safety, wellness, and skill development through risk management, de-escalation, and daily routines that support physical, emotional, spiritual, and mental health.
• Build trusting, strength-based relationships with youth using active listening and relational practice to create safe and supportive spaces.
• Collaborate with youth and Care Teams to develop and implement Individualized Care Plans, supporting goal setting and engagement in meaningful activities.
• Lead, coach, and direct Youth Workers and Support Workers to provide coordinated, trauma-informed care, including supervision, medication administration, and crisis response.
• Maintain accurate case management documentation, electronic and paper files, and consistent communication with families and Care Teams.
• Oversee home environment safety and cleanliness, including move-in preparation, perimeter checks, and ensuring a supportive living space.
• Foster positive community and family engagement, building collaborative relationships with families, natural supports, and community partners.

Qualifications

Education

• Degree or Diploma in Child and Youth Care (CYC), Social Work, Human Services, or related field.

Certification

• Standard First Aid and CPR.
• Valid Class 5 Driver’s License and vehicle
• Proof of vehicle insurance (min. $2 million liability), registration and 3-year drivers abstract.
• Medication Administration
• Harm Reduction
• Food Safety
• WHMIS

Experience

• 3+ years’ experience supporting marginalized youth and vulnerable populations
• 1+ years’ experience managing youth case files and supporting individualized care plans.
• Knowledge and experience in harm reduction, trauma-informed, resiliency, and solution-focused practices.
• Strong crisis intervention and de-escalation skills, capable of remaining calm in high-pressure situations.
• Experience supporting youth facing complex barriers, including mental health, substance use, poverty, trauma, LGBTQ2S+ identities, and newcomer/refugee experiences
• Proficient in MS Office and database applications.

Compensation and Benefits

• 3 weeks vacation + 10 paid sick days
• Robust Benefits Package
• Employee Family Assistance Program (EFAP)
• Health Spending Account (HSA)
• RRSP Matching
• Professional Development Opportunities

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.

Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check.