Website Development and Engagement Officer

Doctors Without Borders Canada; Toronto; Hybrid; CAD 71,000; Full time

Job summary

A leading non-profit organization seeks a Website Development and Engagement Officer in Toronto. The role involves developing and managing the MSF Canada website, focusing on enhancing user engagement and supporting various departmental objectives. The ideal candidate will have strong WordPress skills, experience in bilingual website management, and a commitment to innovation and collaboration. This position offers a hybrid work model and a supportive office culture.

Benefits

4 weeks' vacation annually

Access to EFAP

Flexible hours and hybrid work model

Accessible office space

Commitment to diversity, equity, and inclusion

5% RRSP contributions

Health and Lifestyle Spending Accounts

Group insurance

Comprehensive health coverage

Positive, values-driven office culture

Qualifications

• 3-5 years’ experience in full-stack WordPress development.
• Experience managing bilingual (English/French) websites.

Responsibilities

• Collaborate on digital engagement strategy and planning.
• Manage MSF Canada websites ensuring performance and accessibility.

Skills

WordPress management

HTML

JavaScript

GitHub

CSS

SEO

UX

Education

Degree in computer science

Degree in digital communications

Degree in website management

Tools

Adobe Creative Suite

Asana

Monday.com

Jira

Job description

Website Development and Engagement Officer

Toronto

Applications will be accepted until 9:00am EDT on Thursday, 29 May 2025

Salary Grade: Level 14 - $70,676 (1-year contract)

At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.

The Website Development and Engagement Officer will develop and manage the overall design, strategic implementation, development, deployment, and maintenance of MSF Canada’s website stack. This role supports the marketing objectives of Communications, Fundraising, Humanitarian Affairs, and Human Resources recruitment, aiming to improve engagement with diverse audiences.

The Officer will be part of a team that values innovation and collaboration, with opportunities to expand skills across digital marketing areas such as SEO, UX, revenue generation, and brand-building. Success will be measured by user engagement metrics, site health, and stakeholder satisfaction.

MSF Canada is looking for someone responsible for:

• Strategy: Collaborate on digital engagement strategy and planning with the manager to optimize site experience and improve conversions supporting departmental objectives (Fundraising, Recruitment, Communications). Manage website change requests from departments like Fundraising, International Recruitment, Humanitarian Affairs. Skills required include WordPress management, HTML, JS, GitHub, and intermediate CSS. Provide advice on outgoing web assets regarding SEO, accessibility, UX, and site experience. Support web analytics reporting using GA4, GTM, and monitoring tools.
• Website development and management: Manage MSF Canada websites (DoctorsWithoutBorders.ca, Dispatches, Impact Report) on WordPress in English and French, ensuring performance, accessibility (WCAG 2.0, AODA), security, and usability. Develop and maintain custom themes and plugins. Enhance website impact through mobile responsiveness, A/B testing, and effective messaging. Design and author web pages and interactive features like alerts, Gutenberg blocks, and API integrations.

The successful candidate will bring:

• A degree in computer science, digital communications, website management, or relevant experience.
• Fluency in spoken and written English.
• Experience managing bilingual (English/French) websites is a significant asset.
• 3-5 years’ experience in full-stack WordPress development, design, content management, data measurement, and server administration.
• Proven experience in creating user-centric web experiences for non-profit supporters.
• Intermediate knowledge of multimedia tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.).
• Experience with enterprise project management tools like Asana, Monday.com, Jira.
• Growth mindset, motivated to learn and innovate.

A detailed job description is available HERE.

MSF Canada offers:

• 4 weeks' vacation annually.
• Access to EFAP.
• Flexible hours and hybrid work model (minimum 40% in-office).
• Accessible office space with bookable workstations and meeting rooms.
• Commitment to diversity, equity, and inclusion.
• 5% RRSP contributions (no employee match).
• Health and Lifestyle Spending Accounts.
• Group insurance (Life, AD&D, etc.).
• Comprehensive health coverage.
• Positive, values-driven office culture.

Note: Candidates must be legally authorized to work in Canada; MSF Canada cannot support work permits or relocation.

Questions about accessibility or accommodations can be directed to [e-mail].