Water Damage Technician Lead – Surrey

On Side Restoration Services Ltd.; Surrey; On-site; CAD 36,000 - 43,000; Full time

Benefits offered by this job

Extended health coverage

EAP

RRSP with company matching DPSP

Life and disability insurance

Overtime opportunities

On-call premium

Advancement opportunities

Job summary

On Side Restoration Services Ltd. seeks Lead Water Damage Technicians to guide the team, perform hands-on drying, and manage restoration tasks after water damage events.

You will assess structures, operate drying equipment, and ensure safety and quality throughout the process. The role emphasizes leadership, 2+ years in restoration, and certified structural-drying expertise, with on-call rotas and full PPE adherence.

Qualifications

• Certification: IICRC S500 for water damage restoration.
• Minimum 2+ years in water damage restoration industry.
• Experience with structural drying and multi-unit assessments.
• Proficient with drying equipment and tools.
• Strong safety, PPE, and proper documentation.

Responsibilities

• Lead by example with team mentorship and efficient workflow.
• Hands-on work on tools while maintaining safety and quality.
• Conduct structural drying assessments and plan restoration steps.
• Demolish affected structures and materials as required.
• Set up and monitor drying equipment.
• Clean and restore areas impacted by water disasters.
• Complete restoration tasks to pre-disaster state.
• Support emergency mitigation as needed.

Skills

Leadership experience

2+ years experience

IICRC S500

Structural drying

Drying tools

Documentation software

Problem solving

PPE safety

Cross-training

Time management

Physical fitness

English communication

Education

IICRC S500 certification

Tools

Air movers

Negative air machines

Dehumidifiers

Job description

Position Summary

Ever felt like you’re drowning in stress? Water damage in a home or business is one of the most stressful events our clients might ever experience.
Lead Water Damage Technicians at On Side do the work to evaporate water-related stress, bringing calm, order and dryness to all!
Understanding the urgency of the situation and working with customers in a caring, calm and empathetic manner are paramount to the success of a Lead WDTs day!
Working as a team, WDTs mop up the mess to ensure everything is shipshape and ready to get back to the pre-disaster state.

(This posting reflects an existing vacancy)

Compensation

• Salary Range: $26-$31/hour
• Overtime opportunities (where applicable)
• On-call premium and overtime paid for rotating coverage
• Extended health coverage (medical, dental, vision, etc.)
• Employee assistance program (EAP)
• Group RRSP, with company matching DPSP
• Life and disability insurance
• Opportunities for advancement and internal mobility

What You’ll Do

• Team guidance and mentorship: Leading by example, coaching team members, and ensuring efficient workflow
• Hands-on proficiency: Working directly on the tools while maintaining high standards of safety and quality
• Structural Drying Assessments
• Perform demolition of affected structures and materials
• Set up and monitor drying equipment
• Clean and restore areas impacted by water-related disasters
• Complete restoration tasks
• Support emergency mitigation efforts as needed

What You Bring

• Leadership abilities and experience leading a team
• 2+ years previous industry experience
• IICRC S500-1999 Standard and Reference Guide for Professional Water Damage Restoration certification
• Knowledge of structural drying procedures and ability to perform multi-unit assessments in accordance with IICRC guidelinesTechnical expertise: Experienced with all drying tools (air movers, negative air machines, pressurized drying systems, floor drying systems, dehumidifiers)
• Tech-savvy: Comfortable using apps and software for documentation and reporting
• Problem-solving under pressure: Quickly assessing challenges and implementing practical solutions
• Willingness to follow all company safety requirements including wearing full PPE as required: Full face masks require clean shave (if applicable)
• Optimistic outlook and adaptability: A genuine desire to help, including cross-training to support all departments
• Organized and punctual: Strong time management and tool readiness
• Physically fit (heavy lifting, crouching, bending, standing, reaching, maneuvering in small spaces)
• Ability to communicate effectively in English, both written and verbal

Why You’ll Love Working Here

• A workplace that values respect, integrity, generosity, excellence and being customer driven
• Opportunities to grow your career and learn from the best in the industry
• A culture that celebrates teamwork, inclusion, and customer-driven service

Of Note:

Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement. Meaning you’ll work regular weekday hours and participate in a rotating after-hours on-call schedule.

At OnSide, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customerfocus — in everything we do.
Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos.
Make a real impact, do work that matters, and grow your career with us.

*Your application is always reviewed by real people. Wedon’tuse artificial intelligence to screen, assess, or select applicants for this role