Warranty Technician — Hands-On, Contract-to-Perm Growth

Aplin; Calgary; On-site; CAD 75,000 - 90,000; Full time

Benefits offered by this job

75k–90k salary

Established builder

Professional environment

Long-term growth

Job summary

Aplin is seeking a Warranty Technician for a respected Calgary-area custom home builder. This hands-on role focuses on owning the homeowner warranty process, coordinating with homeowners, trades, and internal teams to ensure timely, high-quality resolutions.

The ideal candidate has strong residential construction knowledge, excellent customer service, and the ability to troubleshoot issues and determine appropriate actions. The position is 3 months with the potential to convert to permanent.

Qualifications

• Experience managing homeowner warranty requests from inspection to completion.
• Strong knowledge of residential construction methods and materials.
• Excellent customer service, communication, and troubleshooting skills.

Responsibilities

• Respond to and manage homeowner warranty requests promptly.
• Conduct warranty inspections and identify deficiencies.
• Diagnose construction issues and propose effective solutions.
• Coordinate with trades to ensure timely warranty work.
• Maintain records of warranty activity and outcomes.
• Communicate clearly with homeowners throughout the process.
• Ensure work meets company quality standards.
• Assist with minor drywall, paint, caulking, finishing repairs.

Skills

Warranty knowledge

Residential construction

Customer service

Communication

Problem solving

Driver's license

Job description

Aplin is seeking a Warranty Technician for a respected Calgary-area custom home builder. This hands-on role focuses on owning the homeowner warranty process, coordinating with homeowners, trades, and internal teams to ensure timely, high-quality resolutions.

The ideal candidate has strong residential construction knowledge, excellent customer service, and the ability to troubleshoot issues and determine appropriate actions. The position is 3 months with the potential to convert to permanent.