Warranty Technician

Altis; Ottawa; On-site; CAD 68,000 - 72,000; Full time

Benefits offered by this job

Two weeks of paid time off

Health and dental benefits

Job summary

Altis Technology in Ottawa is seeking a Warranty Technician to resolve warranty concerns and perform minor repairs with craftsmanship and care. You will work closely with the Site Superintendent to support homeowners through pre-occupancy and post-possession warranty service.

This role suits someone with hands-on residential construction experience, carpentry or handyman skills, and a solid knowledge of the Tarion Warranty Program. A valid driver’s license is required.

Qualifications

• 2+ years of residential construction experience.
• Experience in carpentry, handyman services, or residential finishing repairs
• Familiarity with the Tarion Warranty Program
• Own tools required
• Strong organizational skills with excellent attention to detail
• Ability to work independently while delivering outstanding customer service
• Valid driver's licence required

Responsibilities

• You'll respond to homeowner warranty concerns before and after occupancy with professionalism and care
• You'll complete minor repairs, including drywall patching, painting, and general carpentry work
• You'll perform visual inspections to assess warranty-related deficiencies and recommend appropriate solutions
• You'll coordinate additional repairs with trade partners when specialized work is required
• You'll maintain accurate records while ensuring work is completed safely, efficiently, and to a high standard

Skills

Residential construction

Carpentry

Handyman

Attention to detail

Customer service

Valid driver's licence

Tools

Tarion Warranty Program

Job description

Location

Ottawa, ON (on-site)

Language

English, strong written and verbal communication skills

Background Check Requirement

Criminal Record Check and employment references required

About the Opportunity

Are you a hands-on professional who takes pride in delivering exceptional customer service and quality workmanship? We are recruiting for a Warranty Technician to join a well-established residential home builder in Ottawa. In this role, you will play an important part in ensuring homeowners have a positive experience by resolving warranty-related concerns with professionalism, attention to detail, and care.

Working closely with the Site Superintendent, you will support homeowners through both pre-occupancy and post-possession warranty service. This is an excellent opportunity for someone with a carpentry or handyman background who enjoys problem-solving, working independently, and building strong relationships while making a meaningful impact on the customer experience.

Whats In It for You

• Competitive salary of $68,000 to $72,000, with flexibility for the right candidate
• Two weeks of paid time off
• Comprehensive health and dental benefits

Your Responsibilities

• You'll respond to homeowner warranty concerns before and after occupancy with professionalism and care
• You'll complete minor repairs, including drywall patching, painting, and general carpentry work
• You'll perform visual inspections to assess warranty-related deficiencies and recommend appropriate solutions
• You'll coordinate additional repairs with trade partners when specialized work is required
• You'll maintain accurate records while ensuring work is completed safely, efficiently, and to a high standard

Skills and Qualifications

• 2+ years of residential construction experience
• Experience in carpentry, handyman services, or residential finishing repairs
• Familiarity with the Tarion Warranty Program
• Own tools required
• Strong organizational skills with excellent attention to detail
• Ability to work independently while delivering outstanding customer service
• Valid driver's licence required

Note from the Hiring Manager

We're looking for someone who takes pride in their workmanship and enjoys helping homeowners. If you're dependable, solution-oriented, and like working independently while being part of a supportive team, we'd love to meet you.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.