Warranty Claims & Solutions Specialist

Inland Truck & Equipment; City of Leduc; In loco; CAD 50.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Extended Medical (including Vision)

Dental

Prescription benefits

RRSP with employer matching program

Long Term and Short Term Disability

Life Insurance

Paid Time Off

On-going training opportunities

Descrizione del lavoro

Inland Truck & Equipment is seeking a Warranty Administrator to process warranty claims by interpreting failure reports and submitting them to manufacturers’ warranty centers. You will handle claim forms, verify eligibility, respond to inquiries, and maintain warranty records.

The role requires strong Excel skills, attention to detail, and solid communication abilities. Join a team focused on service quality and vendor partnerships in Langley, BC.

Competenze

• High school diploma or GED is essential.
• Post-secondary diploma or trade certification preferred.
• Three years of warranty experience in automotive, truck or equipment.
• Strong computer skills and intermediate Excel proficiency.
• Ability to problem-solve and think logically.
• Good verbal and written communication skills.
• Detail-oriented with accountability and dependability.

Mansioni

• Interprets failure reports and composes claims reports for manufacturers’ warranty processing centers.
• Completes claim forms, codes failures and lists materials per vendor requirements.
• Processes warranty claims in a timely manner.
• Verifies OEM/vendor criteria and checks warranty eligibility for repairs.
• Responds to warranty inquiries from internal and external customers.
• Tracks warranty parts for return to vendor or discard.
• Closes warranty repair orders and keeps schedules up to date.
• Reviews credit notes and warranty statements for posting.
• Maintains records for auditing and warranty compliance.
• Maintains communication with all vendors and warrantors.
• Maintains service and customer records as required by the warrantor.

Conoscenze

Strong computer skills

Problem solving

Verbal and written communication

Interpersonal skills

Detail oriented

Accountability and dependability

Formazione

High school diploma or GED

Post-secondary diploma or trade certification

Strumenti

Excel

Descrizione del lavoro

Inland Truck & Equipment is seeking a Warranty Administrator to process warranty claims by interpreting failure reports and submitting them to manufacturers’ warranty centers. You will handle claim forms, verify eligibility, respond to inquiries, and maintain warranty records.

The role requires strong Excel skills, attention to detail, and solid communication abilities. Join a team focused on service quality and vendor partnerships in Langley, BC.