Warranty Analyst

Charger Logistics Inc.; Brampton; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Salary

Healthcare Benefit Package

Career Growth

Job summary

Charger Logistics Inc. in Brampton is seeking a motivated Warranty Analyst to join the Service Department. You will work with Warehouse, Safety, and Shop teams to manage warranty processing and contribute to operational efficiency.

The role involves analyzing transaction history, reconciling data, and preparing weekly/monthly reports. Previous warranty experience and MS Office proficiency are valuable assets in this fast-paced environment.

Qualifications

• Post-secondary diploma in Business, Supply Chain or equivalent.
• Inventory management experience is an asset.
• Excellent communication skills (written, verbal and presentation).

Responsibilities

• Perform daily review of completed truck repairs and determine repairs covered under warranty.
• Submit warranty claims through manufacturers' website and follow up on claims.
• Track and document damaged inventory received from suppliers for reimbursement or credit.
• Review each repair order for accuracy and legibility according to policies.
• Check each repair order against the truck's service history to avoid duplicate claims.
• Maintain a record of all claims submitted, returned/rejected, or paid and current status.
• Provide a daily report to the service manager regarding claims status.
• Review returned/rejected warranty claims and prepare repair orders for resubmission.

Skills

Warranty processing

Analytical thinking

Independent work

Education

Post-secondary diploma in Business, Supply Chain or equivalent

Tools

MS Office

Job description

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton office.

As a Warranty Analyst you will work closely with Warehouse, Safety and our Shop team to manage complete and accurate processing of warranty claims. You will be expected to contribute to the operational efficiency of the Service Department. The incumbent will also be responsible to analyze transaction history in our system, reconcile and prepare weekly/monthly reports.

Responsibilities -:

• Perform daily review of all completed truck repairs, and determination of repairs that are covered under warranty.
• 1-2 years of previous warranty experience is preferred, with knowledge of truck and trailer parts and repair processes considered an asset.
• Submit warranty claims through manufactures website and following up with claims.
• Track and document damaged inventory received from suppliers, for reimbursement or credit.
• Review every warranty repair order written for proper completion, accuracy and legibility according to the applicable policies and procedures manual.
• Check each repair order against the truck's service history to avoid making duplicate claims.
• Maintain a record of all claims submitted, returned/rejected, or paid and the current status.
• Provide a daily report to the service manager regarding claims status.
• Review all returned and/or rejected warranty claims and prepare the repair orders for immediate resubmission.

Requirements

• Post-secondary diploma in Business, Supply Chain or equivalent
• Inventory management experience is an asset
• Excellent communication skills (written, verbal and presentation)
• Strong analytical skills and proficiency in MS office is required
• Ability to work independently in a fast-paced environment

Benefits

• Competitive Salary
• Healthcare Benefit Package
• Career Growth