Warm-Arrival Bellperson & Guest Concierge

1 Hotels; Toronto; On-site; CAD 21,000 - 30,000; Full time

Job summary

1 Hotels in Toronto is hiring a Bellperson to welcome guests and ensure a warm, memorable arrival through personalized service and hospitality. You will assist with luggage, provide information on amenities, coordinate guest requests, and support seamless arrivals and departures.

The role requires strong communication, excellent organization, and the ability to multitask in a fast-paced luxury environment. Evening, weekend, and holiday availability is expected; candidates must be eligible to

Qualifications

• Previous hotel or guest-facing experience preferred.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and multitasking.
• Ability to lift and transport luggage.
• Ability to stand for extended periods.
• Flexible schedule including evenings, weekends, holidays.
• Language skills are an asset.
• Must be legally eligible to work in Canada.

Responsibilities

• Provide warm greeting and personalized service to guests.
• Assist with luggage storage and transportation arrangements.
• Escort guests to rooms and brief on hotel amenities.
• Maintain knowledge of hotel services, dining, events, and attractions.
• Respond to guest requests promptly and professionally.
• Coordinate with Front Office, Housekeeping, Concierge, and other teams.
• Assist with valet operations and guest transportation as needed.
• Deliver items and packages to guests and maintain lobby presentation.
• Ensure cleanliness and organization of lobby and arrival areas.
• Support group arrivals and special guest requests.
• Handle guest belongings safely following procedures.
• Offer recommendations and create meaningful guest connections.

Skills

Guest service

Communication

Organization

Multitasking

Flexibility

Language skills

Legal work status

Job description

1 Hotels in Toronto is hiring a Bellperson to welcome guests and ensure a warm, memorable arrival through personalized service and hospitality. You will assist with luggage, provide information on amenities, coordinate guest requests, and support seamless arrivals and departures.

The role requires strong communication, excellent organization, and the ability to multitask in a fast-paced luxury environment. Evening, weekend, and holiday availability is expected; candidates must be eligible to