Warehouse and Distribution Manager

Spicers-Canada; Richmond; On-site; CAD 85,000 - 105,000; Full time

Job summary

Spicers Canada ULC in Richmond, Canada, is seeking a Warehouse and Distribution Manager to lead all warehouse and distribution centre operations from receiving to delivery, ensuring safety and efficiency. This role reports to the Vice President, National Operations and requires 5–8 years of leadership in large operational teams.

You will develop staff, optimize processes, and partner with Sales, Customer Service and Supply Chain to meet customer expectations while promoting safety and continuous

Qualifications

• Post-secondary diploma or degree in Supply Chain, Operations, Business, or related field.
• 5–8 years of warehouse and distribution experience with leadership of large teams.
• Proven experience in receiving, inventory, shipping, and transportation.
• Strong knowledge of warehouse operations, logistics and customer service.
• Proven ability to lead, coach, and develop employees.
• Experience with performance management and workforce planning.
• Excellent communication and analytical skills.
• Proficiency in Microsoft Excel.

Responsibilities

• Lead all warehouse and distribution centre operations: receiving, inventory, order fulfilment, shipping, and delivery.
• Manage and develop supervisors, warehouse staff, drivers and support team.
• Ensure safety, compliance, housekeeping and operational excellence.
• Coordinate workflow to optimize productivity, service levels and efficiency.
• Establish layouts, storage systems and inventory management practices.
• Monitor KPIs for productivity, accuracy and delivery performance.
• Partner with Sales, Customer Service and Supply Chain to meet customer needs.
• Manage staffing, scheduling, recruitment, onboarding and performance.
• Oversee facility maintenance, security and contractor relations.
• Lead health and safety initiatives and promote accountability.
• Identify and implement process improvements for efficiency and cost control.
• Champion Spicers' Core Values and Leadership Principles.
• Other duties as assigned.

Skills

Leadership

Warehouse management

Inventory control

Safety compliance

Analytics

Communication

Excel

WMS

Forklift certification

WHMIS certification

TDG certification

Education

Post-secondary diploma or degree in Supply Chain, Operations, Business

Tools

WMS

Microsoft Office

Excel

Job description

Salary Range: $85,000.00 To $105,000.00 Annually

Backed by a fifth-generation family-owned company, Spicers is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment.

We’re based in Vaughan, Ontario, with 13 regional locations that include custom manufacturing facilities in Edmonton, Toronto and Winnipeg, as well as cash and carry locations, product showrooms and equipment demo sites.

We are currently looking for a full-time Warehouse and Distribution Managerlocated in Richmond, reporting to theVice President, National Operations.

Under the supervision of the Vice President, National Operations, the duties and responsibilities of the Warehouse and Distribution Manager include, but are not limited to, the following:

• Lead all warehouse and distribution centre operations, including receiving, inventory control, order fulfillment, shipping, and delivery.
• Manage and develop supervisors, warehouse associates, drivers, and support staff.
• Ensure the highest standards of safety, compliance, housekeeping, and operational excellence.
• Coordinate workflow and resources to optimize productivity, service levels, and operational efficiency.
• Establish and maintain effective warehouse layouts, storage systems, and inventory management practices.
• Monitor productivity, accuracy, and delivery performance through operational KPIs.
• Partner with Sales, Customer Service, and Supply Chain teams to meet customer expectations and business objectives.
• Manage staffing requirements, scheduling, recruitment, onboarding, training, and performance management.
• Oversee facility maintenance, building security, and contractor relationships.
• Lead workplace health and safety initiatives and promote a culture of accountability and continuous improvement.
• Identify and implement process improvements that enhance efficiency, quality, and cost control.
• Champion Spicers' Core Values and Leadership Principles.
• Other duties as assigned.
• Post-secondary diploma or degree in Supply Chain, Operations, Business, or a related field.
• A minimum of 5-8 years of warehouse and distribution experience, including leadership of large operational teams.
• Proven experience managing receiving, inventory, shipping, and transportation functions.
• Strong knowledge of warehouse operations, logistics, inventory control, and customer service practices.
• Demonstrated ability to lead, coach, and develop employees.
• Experience with performance management, employee relations, and workforce planning.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Strong proficiency in Microsoft Office, particularly Excel.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Experience in paper, packaging, industrial, or distribution-related industries.
• Forklift and reach truck certification.
• WHMIS certification.
• Transportation of Dangerous Goods (TDG) certification.
• Experience working with warehouse management systems (WMS) and operational reporting tools

Working Conditions

• Regular presence within the warehouse and distribution environment.
• Ability to occasionally lift up to 50 lbs.
• Use of required personal protective equipment (PPE).
• Occasional flexible scheduling, including evenings or weekends when operational requirements demand.

Spicers Canada ULC is an equal opportunity employer and welcomes all interested parties. Spicers Canada is able to offer accommodations to potential candidates and new employees during the recruitment and selection process and encourages individuals who may require accommodations to contact Human Resources.