Warehouse and Distribution Manager

Spicers Canada; Richmond; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Accommodations available

Equal opportunity employer

Job summary

Spicers Canada ULC in Richmond is seeking a Warehouse and Distribution Manager to lead all warehouse operations and drive efficiency. You will manage supervisors, drivers and support staff, ensure safety and regulatory compliance, and partner with Sales to meet service goals.

A strong focus on people leadership, process improvement and KPI monitoring is essential. You will oversee inventory systems, layout optimization, and cost control, while promoting Spicers' values and continuous improvement

Qualifications

• Degree or diploma in a related field (Supply Chain, Operations, or Business).
• 5-8 years of warehouse and distribution leadership experience.
• Experience with receiving, inventory, shipping and transportation functions.
• Strong knowledge of warehouse operations, inventory control and customer service.
• Ability to lead, coach and develop employees; manage performance.
• Proficient in workforce planning and risk assessment.
• Excellent communication and interpersonal skills; Excel proficiency.
• Experience with WMS and safety/compliance programs; TDG/WHMIS where applicable.

Responsibilities

• Lead all warehouse and distribution centre operations, including receiving, inventory control, order fulfilment, shipping and delivery.
• Develop supervisors, warehouse staff, drivers and support teams.
• Uphold safety, compliance, housekeeping and operational excellence.
• Coordinate workflow to optimize productivity, service levels and efficiency.
• Establish layouts, storage systems and inventory practices.
• Monitor KPIs for productivity, accuracy and delivery performance.
• Partner with Sales, Customer Service and Supply Chain to meet objectives.
• Oversee staffing, scheduling, onboarding, training and performance management.
• Manage facility maintenance, security and contractor relations.
• Lead safety initiatives and a culture of continuous improvement.
• Identify process improvements to enhance efficiency, quality and cost control.
• Represent Spicers' Core Values and Leadership Principles.

Skills

Leadership

Communication

Analytical thinking

Problem-solving

Team development

Education

Post-secondary in Supply Chain/Operations/Business

Tools

WMS experience

Excel

Forklift certification

Reach truck certification

TDG certification

WHMIS certification

Job description

Backed by a fifth-generation family-owned company, Spicers is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment.

We’re based in Vaughan, Ontario, with 13 regional locations that include custom manufacturing facilities in Edmonton, Toronto and Winnipeg, as well as cash and carry locations, product showrooms and equipment demo sites.

We are currently looking for a full-time Warehouse and Distribution Manager located in Richmond, reporting to the Vice President, National Operations.

Your Challenge

• Lead all warehouse and distribution centre operations, including receiving, inventory control, order fulfillment, shipping, and delivery.
• Manage and develop supervisors, warehouse associates, drivers, and support staff.
• Ensure the highest standards of safety, compliance, housekeeping, and operational excellence.
• Coordinate workflow and resources to optimize productivity, service levels, and operational efficiency.
• Establish and maintain effective warehouse layouts, storage systems, and inventory management practices.
• Monitor productivity, accuracy, and delivery performance through operational KPIs.
• Partner with Sales, Customer Service, and Supply Chain teams to meet customer expectations and business objectives.
• Manage staffing requirements, scheduling, recruitment, onboarding, training, and performance management.
• Oversee facility maintenance, building security, and contractor relationships.
• Lead workplace health and safety initiatives and promote a culture of accountability and continuous improvement.
• Identify and implement process improvements that enhance efficiency, quality, and cost control.
• Champion Spicers' Core Values and Leadership Principles.
• Other duties as assigned.

Minimum Requirements

• Post-secondary diploma or degree in Supply Chain, Operations, Business, or a related field.
• A minimum of 5-8 years of warehouse and distribution experience, including leadership of large operational teams.
• Proven experience managing receiving, inventory, shipping, and transportation functions.
• Strong knowledge of warehouse operations, logistics, inventory control, and customer service practices.
• Demonstrated ability to lead, coach, and develop employees.
• Experience with performance management, employee relations, and workforce planning.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Strong proficiency in Microsoft Office, particularly Excel.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Experience in paper, packaging, industrial, or distribution-related industries.
• Forklift and reach truck certification.
• WHMIS certification.
• Transportation of Dangerous Goods (TDG) certification.
• Experience working with warehouse management systems (WMS) and operational reporting tools

Working Conditions

• Regular presence within the warehouse and distribution environment.
• Ability to occasionally lift up to 50 lbs.
• Use of required personal protective equipment (PPE).
• Occasional flexible scheduling, including evenings or weekends when operational requirements demand.

Spicers Canada ULC is an equal opportunity employer and welcomes all interested parties. Spicers Canada is able to offer accommodations to potential candidates and new employees during the recruitment and selection process and encourages individuals who may require accommodations to contact Human Resources.