Ward Secretary - Emergency Department (PDH) #2025-231

Groves Hospital & Foundation; Toronto; On-site; CAD 150,000 - 200,000; Part time

Job summary

A community healthcare provider in Ontario is seeking a temporary part-time Ward Secretary for their Emergency Department. The ideal candidate will exhibit exceptional communication skills and excellent clerical proficiency in a fast-paced environment. Duties include patient registration, processing physician orders, and maintaining clerical supplies. A medical terminology course is preferred, along with Meditech experience. Apply by December 17, 2025, for this role that supports a respectful and inclusive work environment.

Qualifications

• Exceptional communication skills in a professional manner.
• Proficient in word processing and clerical tasks.
• Ability to manage time in a stressful environment.
• Detail oriented with accuracy in tasks.

Responsibilities

• Register and admit Emergency Department patients electronically.
• Process physician orders and consultation requests.
• Assist with clerical supplies and coordination of staffing needs.
• Communicate with patients and families for demographic information.

Skills

Exceptional communication and interpersonal skills

Excellent clerical proficiency

Strong organizational and time management expertise

Attention to detail

Education

Medical terminology course (or equivalent)

Tools

Meditech

Job description

December 9, 2025

NORTH WELLINGTON HEALTH CARE

PALMERSTON & DISTRICT HOSPITAL

POSTING #2025-231

WARD SECRETARY - EMERGENCY DEPARTMENT

(TEMPORARY PART TIME)

One (1) temporary part time Ward Secretary position is available in the Emergency Department at Palmerston & District Hospital, site of North Wellington Health Care.

This position is unionized with OPSEU, Local 226.

RESPONSIBILITIES:

• Electronic registration/admission/discharge/transfer of Emergency Department patients
• Processing physician orders and consultation requests
• Arranging tests/procedures
• Accessing medical records and obtaining information for practitioners when required
• Arranging transportation
• Answering phones
• Completing requests for PTAC authorizations
• Chart assembly, filing, copying
• Maintaining clerical supplies within the department
• Assisting with coordination of additional staffing needs
• Supporting break relief when required at Switchboard
• Assisting with turnover of rooms as appropriate when volumes are high
• Communicating with patient's and/or families to obtain additional demographic or emergency contact data when required

QUALIFICATIONS:

• Exceptional communication and interpersonal skills: cordial, professional and positive mannerism
• Excellent clerical proficiency: word processing, computer entry, reception, filing
• Strong organizational and time management expertise to cope in a challenging and often stressful environment
• Medical terminology course (or equivalency) preferred; or assume responsibility to complete the course within a specified time frame
• Previous unit clerk experience preferred
• Previous Meditech experience
• Detail oriented with demonstrated aptitude for utmost accuracy
• Satisfactory performance and attendance required
• Satisfactory Reference Checks required prior to start date
• Must provide a Police Vulnerable Sector Check
• Must complete a Pre-Employment Health Assessment prior to being hired

HOURS OF WORK:

• As per department schedule (including weekends and statutory holidays)
• As per Collective Agreement

SALARY:

$28.63 to $29.92 per hour

APPLICATIONS:

Interested applicants please submit your cover letter and resume on BambooHR at the following link: https://whca.bamboohr.com/jobs/ by 4:00 PM on December 17, 2025.

INTERNAL applicants please apply with your work email address.

EXTERNAL applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

EEO STATEMENTS:

North Wellington Health Care strives to create a respectful, accessible and inclusive work environment. Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities.

North Wellington Health Care is committed to providing and fostering a safe, healthy and respectful workplace for all employees, free from violence and harassment.