Ward Clerk, Oncology

Sinai Health System; Toronto; On-site; Part time

Job summary

An established industry player is seeking a dedicated Ward Clerk to join their team in a dynamic healthcare environment. This temporary part-time role focuses on enhancing patient care through effective communication and coordination. You'll play a vital role in supporting a multi-disciplinary team, ensuring smooth operations in a fast-paced setting. Ideal candidates will possess strong organizational skills, proficiency with patient care systems, and a commitment to providing excellent customer service. If you are looking to grow your career in a supportive and diverse workplace, this opportunity is perfect for you.

Qualifications

• Completion of a college diploma in secretarial studies is mandatory.
• 1 year of recent related work experience is required.

Responsibilities

• Greet and screen patients, coordinate admissions and discharges.
• Provide administrative support and customer service in a fast-paced environment.
• Utilize electronic systems for patient information and assist with orientation.

Skills

Proficiency with Patient Care Systems

Microsoft Word

Microsoft Excel

Microsoft Outlook

Organizational skills

Problem solving

Decision-making skills

Customer service

Education

College diploma in secretarial studies

Job description

Share this job as a link in your status update to LinkedIn.

Job Type: Temporary Part Time

Organizational Department: Sinai Health -> Mount Sinai Hospital -> Oncology

Employee Group: CUPE

Location: Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA (Primary)

Travel Requirement: Hours (subject to change)

Must be available for all shifts. Monday to Friday (0800-1600)

Salary Scale: 2023 CUPE CU3A: 25.631 - 27.831

Job Description:

This is a temporary part-time assignment up to approximately twelve (12) months.

The Ward Clerk plays a key role in fostering communication and coordination related to patient care in the department, providing general administrative support to the multi-disciplinary team within this fast-paced environment.

In this role you will:

• Receive, greet and screen patients/families/visitors coming into the unit
• Coordinate admissions, discharges and transfers within and external to the department
• Process patient appointments (i.e. outpatient clinic referrals, outpatient diagnostic imaging tests)
• Oversee patient charts on the unit and for quality assurance purposes
• Utilize electronic systems to capture length of stay information pertinent to the patient’s journey and contributing to the fiscal health of the department
• Provide overall administrative support i.e. answering/directing incoming telephone calls, updating whiteboards, photocopying, faxing, ordering of supplies, word processing
• Provide customer service to patients and visitors by answering questions and assisting with wayfinding
• Coordinate the sterilization or repair of medical and office equipment and collaborate with the Help Desk and Building Services around routine maintenance and requests
• Participate in activities to upgrade and enhance one's job-related knowledge/skills through in-service training sessions, quality improvement initiatives, and policy manual review
• Assist with the orientation of new Ward Clerks

Job Requirements:

Mandatory:

• Successful completion of a college diploma, preferably in secretarial studies, from an accredited educational institution
• 1 year of recent related work experience

Skills and Knowledge:

• Proficiency with Patient Care Systems
• Proficiency with Microsoft Word, Excel and Outlook
• Proven flexibility, initiative, organizational and problem solving/decision-making skills
• Demonstrated ability to effectively interact with all levels of staff, patients and their families, as well as a team member both intra and interdepartmentally
• Skilled at setting priorities and handling multiple tasks simultaneously
• Demonstrated ability to communicate and read using English in order to effectively perform essential requirements of this position
• Demonstrated satisfactory work performance and attendance history

If this sounds like you and you feel ready to build your career within the clerical field, apply via the button below and let us know why you’d be a great addition to our team.

Open Date: 3/10/2025

Posting Deadline: 3/24/2025

All applications must be submitted by no later than 4:00pm of the posting deadline date.

Employment at Sinai Health is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status of vaccine-preventable diseases. All employees and affiliates will follow safe work practices and comply with health and safety policies, procedures and training. If you believe you are one of the very few people who may require an exemption from vaccination, supporting medical information must be submitted to our Occupational Health department, who will review and assess.

As an equal opportunity employer who understands that diversity enriches our community and culture, we invite applications from all qualified candidates including Indigenous Peoples, racialized people, disabled people/people with disabilities, women, and members of 2SLGBTQIA+ communities. If you require accommodation(s) due to disability at any point during the application and hiring process, please contact 416-586-4800 ext. 7050, or email [e-mail].