Volunteer Recruitment & Support Administrator

ysm; Toronto; On-site; CAD 22,000 - 27,000; Part time

Benefits offered by this job

Group RRSP matching

Annual leave

Personal days

Health & dental care coverage

Employee and Family Assistance Program

Job summary

Yonge Street Mission (YSM) seeks a part-time Volunteer Support Administrator to recruit, onboard, coordinate and support volunteer healthcare professionals at the Evergreen Health Centre in Toronto. The role also provides administrative and reception support to Health Centre programs and is 22.5 hours per week.

The incumbent will develop skills in recruitment, scheduling, healthcare administration and data management, while maintaining compassionate, confidential service to vulnerable community

Qualifications

• Experience supporting volunteers in non-profit settings.
• Strong interpersonal and conflict resolution skills.
• Prompt, reliable, adaptable, self-motivated and conscientious.
• Excellent English communication (verbal and written).
• Ability to motivate and support diverse volunteer groups.
• High attention to detail for accurate record-keeping and reporting.
• Proficiency in MS Office and Google Drive.
• Experience with EMRs and Salesforce is an asset.
• Reception/office administration experience is an asset.

Responsibilities

• Identify ongoing volunteer recruitment needs.
• Recruit and support volunteers in coordination with Volunteer Resources.
• Promote the health centre in external communications and events.
• Provide admin support for partnerships and reports.
• Screen and process volunteer applications and coordinate interviews.
• Schedule and coordinate volunteer, student and partner activities.
• Maintain volunteer records and data across multiple databases.
• Onboard and train new volunteers, students and partners.
• Provide on-site admin support and data entry.
• Ensure privacy, confidentiality and a welcoming reception environment.
• Coordinate clinic appointments and manage wait lists and registrations.
• Liaise with volunteers on logistics and communications.
• Assist with funding proposals and data collection.

Skills

Volunteer coordination

Interpersonal skills

Conflict resolution

English communication

Data entry

MS Office

Google Drive

EMRs

Reception/administration

Confidential handling

Tools

Paradigm

CHR EMR

OSCAR EMR

Google Sheets

Salesforce

Job description

Yonge Street Mission (YSM) seeks a part-time Volunteer Support Administrator to recruit, onboard, coordinate and support volunteer healthcare professionals at the Evergreen Health Centre in Toronto. The role also provides administrative and reception support to Health Centre programs and is 22.5 hours per week.

The incumbent will develop skills in recruitment, scheduling, healthcare administration and data management, while maintaining compassionate, confidential service to vulnerable community