VMI Specialist - Calgary, AB (Manchester)

The Bolt Supply House Ltd; Calgary; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health and dental plan

Retirement savings plan

Employee Family Assistance Program

Vacation entitlement schedule

Fitness reimbursement program

Job summary

The Bolt Supply House Ltd is seeking a qualified VMI Specialist based in Calgary, AB. You will manage customer inventory levels and provide on-site audits while delivering exceptional customer service.

The ideal candidate should have over 3 years of experience in an industrial MRO environment, strong attention to detail, and proficiency with Microsoft Office and ERP systems.

We offer competitive compensation, health plans, and a retirement savings plan.

Qualifications

• 3+ years of experience in Industrial MRO or related environment.
• Ability to work in a fast-paced environment while managing multiple tasks.
• Dependable and punctual with a proactive work ethic.

Responsibilities

• Provide customer service and respond to product inquiries.
• Manage customer inventory levels through VMI programs.
• Perform onsite inventory audits and reconciliations.
• Coordinate replenishment orders and inventory activities.

Skills

Customer service skills

Communication

Time management

Problem-solving

Attention to detail

Tools

Microsoft Office

ERP/order entry systems

Job description

Build Your Career with a National Organization Where Your Expertise Makes an Impact

Company Overview

The Bolt Supply House, Source Atlantic, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data‑driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Vendor Managed Inventory (VMI) Specialist based out of Calgary, AB location (3909A Manchester Road SE, Calgary AB).

Responsibilities

• Provide prompt, professional customer service and respond to product and inventory inquiries in person, by phone, and by email.
• Manage customer inventory levels through Vendor Managed Inventory (VMI) programs for industrial products and supplies.
• Monitor inventory usage and replenish stock based on min/max levels, consumption trends, and customer demand.
• Perform onsite inventory audits, counts, and reconciliations to maintain inventory accuracy and product availability.
• Coordinate replenishment orders and inventory activities with purchasing, warehouse, logistics, and customer personnel.
• Organize, stock, label, and maintain customer inventory areas, bins, vending machines, and crib locations.
• Identify slow‑moving, obsolete, or excess inventory and recommend inventory adjustments or process improvements.
• Analyze inventory trends and prepare reports related to inventory accuracy, fill rates, stockouts, and inventory turns.
• Support onboarding of new customer locations and continuous improvement initiatives while working independently across multiple sites.
• Perform other duties as assigned.

Qualifications

• 3+ years of experience in Industrial MRO, fasteners, tools, components, or related environment is required.
• Strong customer service skills with a professional, positive attitude.
• Clear and effective communication skills.
• Able to work in a fast‑paced environment and manage multiple tasks simultaneously.
• Solid problem‑solving skills with strong attention to detail and accuracy.
• Strong time management skills with the ability to work independently and as part of a team.
• Honest, dependable, and punctual with a proactive work ethic.
• Capable of following written instructions, safety procedures, and documented processes.
• Comfortable using computers, Microsoft Office (Outlook, Excel), and ERP/order entry systems.

Benefits

• Competitive compensation that recognizes your worth.
• A reliable health, drug, and dental plan that’s there for you and your family when you need it.
• An employer‑matching retirement savings plan for your financial security.
• Additional life and disability insurance options for peace of mind.
• Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
• An enriched vacation entitlement schedule for a balanced life.
• Participate in our physical fitness reimbursement program, championing your vitality.