Victim Services Worker

Downtown Eastside Women s Centre; Vancouver; On-site; CAD 34,000 - 49,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Municipal Pension Plan with employer-m

Compressed work schedule

Job summary

The Downtown Eastside Women’s Centre (DEWC) in Vancouver is seeking a Victim Services Worker to support women who are victims of crime in the Downtown Eastside. You will assist them to establish safety, provide referrals, information, advocacy, and accompaniment to connect them with appropriate supports and agencies.

Reporting to the Specialized Services Manager, you will collaborate with other DEWC staff to promote integrated services for women, applying a feminist perspective and

Qualifications

• Must have at least 2 years related experience, preferably working with marginalized women
• You are knowledgeable of the issues impacting women in the DTES, including gender-based violence, mental health, homelessness, and substance use
• You have a strong working knowledge of the Criminal Justice System
• You have at least 2 years experience in direct victims assistance service work
• You have excellent writing and research skills
• Efficient organizational skills including record keeping, scheduling, and problem-solving abilities
• You have or will obtain First Aid & NVCI Certification

Responsibilities

• Assist women to establish safety and support them in accessing the justice system
• Provide referrals, information, advocacy, and accompaniment to connect women to supports and/or agencies
• Work with DEWC staff to promote integrated services to women
• Work from a feminist perspective and within an anti-oppression framework

Job description

The Downtown Eastside Women’s Centre (DEWC) exists to support and empower women and children, living in extreme poverty in the Downtown Eastside of Vancouver, who are particularly vulnerable to violence, exploitation, injustice and injury. Through low barrier Drop-In Centers and Emergency Shelters, DEWC provides basic need services, programs, and specialized supports to over 1000 women and children daily to help them survive the conditions that surround them. See website ( www.dewc.ca ) for details on our mission and mandate as well as programs and services.

The Opportunity

The Victim Services Worker will work with women who live in the Downtown Eastside of Vancouver who are victims of crime. She will assist them to establish safety and support them in accessing the justice system. She will provide referrals, information, advocacy, and accompaniment to women to connect them to appropriate supports and/or agencies. Reporting directly to the Specialized Services Manager, the Victim Services Worker will work in collaboration with other DEWC staff to promote integrated services to women. She will work from a feminist perspective and within an anti-oppression framework

About You

• Must have at least 2 years related experience, preferably working with marginalized women
• You can promote and articulate the mission, mandate, philosophy, and values of DEWC
• You are knowledgeable of the issues impacting women in the DTES, including gender-based violence, mental health, homelessness, and substance use
• You have a strong working knowledge of the Criminal Justice System
• You have at least 2 years experience in direct victims assistance service work
• You have excellent writing and research skills
• Efficient organizational skills including record keeping, scheduling, and problem-solving abilities
• You have or will obtain First Aid & NVCI Certification

Benefits of Joining the DEWC Team

Healthcare: Extended health & dental coverage including vision; prescription medications; alternative therapies; EAP; life insurance; and long-term disability

Paid time off: 3 weeks paid vacation in the 1 st year, 4 weeks after 1 year; 13 paid statutory holidays; 12 paid sick days annually; and access to time off to handle family or personal situations

For your Retirement: Enrolled in the Municipal Pension Plan with a matching contribution from DEWC

Other perks: Compressed work schedule; employee loan program; regular staff development days; and DEWC employees are considered first for any open positions

POSITION DETAILS:

• Permanent Full Time
• Work Schedule - Week 1 : Monday to Thursday (9am -5pm) Week 2 : Sunday to Thursday (8:30am -5pm)
• Union: BCGEU / Salary $30.22/hr
• Posting Closing Date: November 18th ,2026 Start Date: ASAP

Indigenous women and women of colour are strongly encouraged to apply

Additional languages spoken an asset.

**While we thank all applicants for their interests, only shortlisted candidates will be contacted**