Veterinary Practice Manager - Lead & Grow (Flexible)

VetCare Canada Inc.; Vancouver; On-site; CAD 65,000 - 70,000; Full time

Benefits offered by this job

24/7 Employee Assistance Program

Community platform access

Recognition programs

Veterinary learning platform

Job summary

Amherst Veterinary Hospital in Vancouver is seeking a Practice Manager to lead a vibrant veterinary team within the VetCare Community. You will drive collaborative initiatives, foster growth, and ensure outstanding client experiences across a fast-paced clinic.

The role emphasizes onboarding, coaching, performance reviews, and strategic operations including budget oversight and inventory control. Social media advocacy and community engagement are also part of the mix.

Qualifications

• Veterinary industry knowledge and/or project management experience to keep us running smoothly.
• Clinical experience is a bonus that will set you apart.
• Team management/supervisory experience (2-3 years) to lead our people.
• HR management experience to foster a thriving and engaged team environment.
• Veterinary software systems knowledge to streamline our processes.
• Financial/budget management experience to keep our practice financially healthy.
• Strong business acumen to think strategically and drive success.
• Clear, concise communication is key for collaboration and client care.
• Change management experience to guide growth and transformation.
• Flexibility to work varied hours to meet team needs.
• Ability to provide constructive feedback and support to all team members.
• Conflict resolution skills to navigate challenges professionally.

Responsibilities

• Lead a collaborative team environment fostering growth, engagement, and exceptional client experiences.
• Resolve issues quickly using empathy and problem-solving to ensure smooth operations and happy clients.
• Oversee team schedules, onboarding, coaching, and annual reviews to support professional development.
• Manage inventory, budgets, and all financial aspects of the practice.
• Promote the VetCare Community and its initiatives through social media and outreach.

Skills

Vet industry knowledge

Project management

Clinical experience

Team management

HR management

Vet software systems

Budget management

Business acumen

Communication skills

Change management

Flexibility

Feedback skills

Conflict resolution

Job description

Amherst Veterinary Hospital in Vancouver is seeking a Practice Manager to lead a vibrant veterinary team within the VetCare Community. You will drive collaborative initiatives, foster growth, and ensure outstanding client experiences across a fast-paced clinic.

The role emphasizes onboarding, coaching, performance reviews, and strategic operations including budget oversight and inventory control. Social media advocacy and community engagement are also part of the mix.