Experienced Veterinary Practice Manager (Highbury)

Concierge Elite; London; On-site; CAD 62,000 - 72,000; Full time

Benefits offered by this job

Medical coverage

Uniform allowance

Volunteer stipend

Revenue sharing potential

CE opportunities

Discounted pet care

Paid time off

Job summary

Concierge Elite in London, Ontario is seeking an Experienced Veterinary Practice Manager to lead daily clinic operations and empower a collaborative team. The role emphasizes effective hiring, onboarding, and cross-training to deliver high-quality veterinary care.

The ideal candidate has 1–2 years in veterinary management, strong coaching and leadership skills, and a proactive, independent mindset. Competitive salary and comprehensive benefits support professional growth and clinic success.

Qualifications

• 1–2 years of veterinary management experience.
• CVPM certification preferred, not required.
• Experience managing 5+ team members in a client-focused setting.
• Strong coaching, mentoring, and leadership skills.
• Positive, growth-minded attitude and ability to work independently.

Responsibilities

• Oversee daily operations and ensure smooth clinic performance
• Lead, mentor, and develop team members to achieve goals and KPIs
• Manage HR functions including scheduling, payroll, and inventory
• Participate in hiring, onboarding, and training new staff
• Learn and remain proficient in all clinic roles to effectively train, support, and cross-cover team members as needed
• Handle escalated client situations with professionalism and care
• Collaborate with practice owners to implement strategic priorities

Skills

Veterinary management

Team leadership

Coaching

Communication

Independence

Education

CVPM certification

Job description

Experienced Veterinary Practice Manager

Are you a compassionate, experienced leader who believes a thriving practice begins with a positive and empowered team? An independent, privately owned veterinary clinic in London, Ontario is seeking a Veterinary Practice Manager with strong leadership, communication, and team-building skills. This is your chance to join a progressive, forward-thinking clinic with a supportive culture and strong core values.

Key Responsibilities

• Oversee daily operations and ensure smooth clinic performance
• Lead, mentor, and develop team members to achieve goals and KPIs
• Manage HR functions including scheduling, payroll, and inventory
• Participate in hiring, onboarding, and training new staff
• Learn and remain proficient in all clinic roles to effectively train, support, and cross-cover team members as needed
• Handle escalated client situations with professionalism and care
• Collaborate with practice owners to implement strategic priorities

Qualifications

• 1–2 years of veterinary management experience required
• CVPM certification preferred, not required
• Experience managing 5+ team members in a client-focused setting
• Strong coaching, mentoring, and leadership skills
• Positive, growth-minded attitude and ability to work independently

Schedule & Compensation

• Full-time: Monday–Friday, 8:00 a.m.–6:00 p.m. (Sundays closed)
• Salary: $62,000–$72,000 annually (commensurate with experience)
• Benefits include: medical coverage, uniform allowance, volunteer stipend, revenue sharing potential, CE opportunities, discounted pet care, paid time off, and more

About Our Clinic

Since 2003, our independent practice has provided personalized, high-quality veterinary care under the leadership of a doctor with over 30 years of experience. We prioritize teamwork, cross-training, and professional growth while using modern technology to deliver exceptional care.