Veteran Services Client Care Coordinator

Humankind Global Recruitment; Dartmouth; On-site; CAD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive starting salary

Paid vacation

Benefits: health, dental and life保险

Job summary

270 West Consulting is seeking an experienced Client Care Administrator to join their team in Dartmouth, Nova Scotia. This full-time, in-office role is ideal for someone organized, professional, and passionate about helping others.

You’ll be the first point of contact for many clients and will help ensure smooth day-to-day operations. Key duties include front-line client support by phone, maintaining CRM notes, coordinating appointments, and supporting reception and office logistics.

Qualifications

• Proficiency with Microsoft Office Suite (Outlook, Word, Excel).
• Experience with CRM systems is an asset.
• Strong communication skills, especially over the phone.

Responsibilities

• Provide front-line client support over the phone.
• Contact client leads and maintain detailed outreach records.
• Liaise with medical and mental health clinics to support clients.
• Assist team with administrative tasks and client file management.
• Manage emails and scheduling efficiently and professionally.
• Maintain accurate client notes in our systems.
• Support reception, office management and logistics duties.

Skills

Front-line client support

CRM experience

Microsoft Office

Phone communication

Time management

Detail oriented

Tools

CRM systems

Microsoft Office Suite

Job description

270 West Consulting is seeking an experienced Client Care Administrator to join their team in Dartmouth, Nova Scotia. This full-time, in-office role is ideal for someone organized, professional, and passionate about helping others.

You’ll be the first point of contact for many clients and will help ensure smooth day-to-day operations. Key duties include front-line client support by phone, maintaining CRM notes, coordinating appointments, and supporting reception and office logistics.