Veterinary Assistant/Receptionist

NVA Canada; Kelowna; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Comprehensive benefits

RRSP matching

Paid sick leave

Paid vacation days

Uniform allowance

Staff pet care discounts

Job summary

Rose Valley Veterinary Hospital in West Kelowna, BC is seeking a compassionate Veterinary Assistant to join our AAHA-accredited team. You will assist veterinarians and technicians, support the client care team, and help with routine hospital duties in a collaborative, patient-focused environment.

Starting pay is CAD 19.00 to 21.00 per hour, with increases based on experience. We offer competitive benefits, RRSP matching, paid sick and vacation days, an annual uniform allowance, continuing

Qualifications

• Previous veterinary or animal care experience is an asset.
• Strong client service skills that build trust and lasting relationships.
• Excellent communication and teamwork abilities.
• Compassion and a gentle approach when working with pets and people.
• Able to multitask and stay organized in a fast-paced setting.
• Able to remain calm and professional under pressure.
• A positive attitude and eagerness to learn new skills.
• Initiative and reliability when completing tasks independently.

Responsibilities

• Assist veterinarians and technicians with patient care using low-stress handling.
• Support client care team and help at reception as needed.
• Prepare medications and supplies under DVM or RVT direction.
• Provide attentive care to hospitalized patients (feeding, walking, comfort).
• Handle, clean, and sterilize surgical equipment.
• Help keep hospital running with cleaning, restocking, and maintenance.

Skills

Animal care

Client service

Communication

Teamwork

Compassion

Multitasking

Calm under pressure

Reliability

Willingness to learn

Job description

Veterinary Assistant - Rose Valley Veterinary Hospital

Location: West Kelowna, British Columbia

Are you passionate about animals and looking to grow your skills in a supportive, team-focused environment? Rose Valley Veterinary Hospital is looking for a compassionate and motivated Veterinary Assistant to join our amazing team. As the only AAHA-accredited hospital in the Okanagan, we’re proud to uphold the highest standards of veterinary care for our patients, clients, and staff.

What You’ll Need

• Previous veterinary or animal care experience is an asset
• Exceptional client service skills that build trust and lasting relationships
• Strong communication and teamwork abilities
• Compassion and a gentle approach when working with pets and people
• Ability to multitask and stay organized in a fast-paced environment
• Ability to remain calm and professional under pressure
• A positive attitude and eagerness to learn new skills
• Initiative and reliability when completing tasks independently

Your Role

• Assisting veterinarians and technicians with patient care, using low-stress handling techniques
• Supporting the client care team and occasionally helping at reception as needed
• Preparing medications and supplies for clients (under DVM or RVT direction)
• Providing attentive care to hospitalized patients, including feeding, walking, and comfort
• Handling, cleaning, and sterilizing surgical equipment
• Helping keep the hospital running smoothly with general cleaning, restocking, and maintenance duties

Compensation

Starting at $19.00- $ 21.00/hour, with increases based on experience.

Why You’ll Love Working With Us

At Rose Valley Veterinary Hospital, you’ll be part of a caring, respectful team that values collaboration, growth, and well-being. We offer:

• A positive, supportive work environment
• Competitive wages and comprehensive benefits
• RRSP matching program
• Paid sick, and vacation days
• Annual uniform allowance
• Continuing education and career growth opportunities
• Generous staff pet care discounts
• A team that truly cares about each other and the community we serve

At NVA Canada diversity and inclusion are an important part of our everyday reality.

We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.