Verification Professional

iMarketing Solutions Group; Winnipeg; On-site; CAD 36,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Bonus structure

Benefits package

Flexible schedules

Virtual training

Equipment provided

Job summary

iMarketing is seeking a Verification Professional to support donors across not-for-profit, political, and community sectors. You will interact with donors by phone, collect and confirm payment information, and help deliver a smooth donation experience.

You will be supported by our Training and Leadership teams, share successes with your colleagues, and enjoy flexible schedules, competitive compensation and benefits.

Qualifications

• You have strong verbal communication skills.
• Working towards goals energizes you.
• You are resilient and determined, enabling you to maintain a positive attitude and stay focused despite rejection.
• You have basic computer skills.

Responsibilities

• Interact with an average of 110 donors daily over the phone.
• Learn to establish rapport and answer donors' questions.
• Collect and confirm payment and contact information from donors.
• Become an expert on iMarketing clients to answer donor questions.
• Communicate regularly with your team, sharing and celebrating success.
• Receive coaching and feedback from Training and Leadership teams to reach your goals.
• Make a difference every day.

Skills

Verbal communication

Goal oriented

Resilient attitude

Basic computer skills

Job description

At iMarketing, we inspire people around a common purpose to take small actions that collectively make a big difference. We build communities of supporters and donors in the social good and advocacy space. Through the power of our innovative services, we link people with causes, providing our clients with the support and resources to make great things happen.

As a Verification Professional at iMarketing, you will play a crucial role in driving the financial success for our diverse range of clients in the not-for-profit, political, and community association sectors.

You are committed to creating a world-class experience for our Donors by providing an efficient and friendly donation process.

Sound like you? This is what you can expect…

• You will interact with an average of 110 donors daily over the phone.
• You will learn how to skillfully establish rapport and expertly answer questions from donors.
• You will learn how to collect and confirm payment and contact information from donors by delivering a well-crafted presentation that effectively communicates the campaign's significance.
• You will become an expert on iMarketing clients to accurately answer donor questions.
• You will communicate regularly with your team, sharing and celebrating success.
• You will be supported by our Training and Leadership teams and provided with coaching and feedback to reach your goals.
• You will be making a difference. Each and every day.

Your areas of knowledge and expertise:

• You have strong verbal communication skills.
• Working towards goals energizes you.
• You are resilient and determined, enabling you to maintain a positive attitude and stay focused despite rejection.
• You have basic computer skills.

What we offer:

• Competitive Compensation
• Generous Bonus Structure
• Great Benefits Package
• Flexible Schedules - Full-time and Part-time
• Diverse Team
• Paid 3 Week Virtual Training
• All Necessary Equipment Supplied (You Just Need High-speed Internet)