Valet/Welcome Ambassador - Seasonal

The Wickaninnish Inn; Tofino; Presencial; CAD 26.000 - 28.000; Jornada completa

Descripción de la vacante

Wickaninnish Inn Ltd. in Tofino, BC, seeks a Valet/Welcome Ambassador to manage guest arrivals, assist with shuttle services, and guide guests from check-in to their rooms. The role blends Welcome Ambassador duties with valet responsibilities on an ongoing, year-round basis.

Ideal candidates show outstanding guest service, strong radio communication, and the ability to work AM/PM shifts outdoors. A BC Class 5 license and physical stamina are preferred; accommodations and growth opportunities may

Formación

• Exemplary guest service mindset and willingness to exceed guest expectations.
• Clear, effective radio communication.
• Able to work AM and PM shifts.
• Able to work outdoors, standing for long periods.
• Professional and groomed appearance required.
• Willingness to work evenings and weekends.
• Valid BC Class 5 Driver's License; eligible to drive with clean record.
• Able to carry and transfer up to 40 lbs.
• Experience driving both manual and automatic vehicles.
• Desire to sweat the small stuff and commit to a defined period.

Responsabilidades

• Ensure efficient and personalized guest service meeting Relais & Châteaux and AAA 4 & 5 Diamond Standards.
• Welcome, control, and guide the arrival process for guests and staff at the Inn’s entrances.
• Radio coordinate with other hotel areas to maintain smooth operations.
• Maintain required documentation for arrivals.

Conocimientos

Guest service excellence

Radio communication

AM/PM shifts

Outdoor work

Professional appearance

Evenings/weekends flexibility

Driver's license BC Class 5

Lift up to 40lbs

Manual/auto vehicle operation

Attention to detail

Descripción del empleo

Join our Front Office Team as a Valet/Welcome Ambassador where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

This position will work shifts both as a Welcome Ambassador and Valet. It is available year-round.

The Welcome Ambassador is responsible for controlling and guiding the arrival process for guests and staff at the Inn’s entrances; ensuring only authorized guests and staff are on property, and to coordinate with various areas of the hotel to ensure public area occupancies are maintained.

Valets work with our Chief Concierge, in assisting our guests and ensuring their experience at the Wickaninnish Inn is all it can be. Valets are responsible for greeting each and every guest upon arrival, operating our shuttle and introducing guests to the Guest Services Representative Team for Check-in.

This position is available for co-op/internship placements (May - October).

As a Valet/Welcome Ambassador you will:

• Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux and AAA 4 & 5 Diamond Standards.
• Welcome, control, and guide the arrival process for guests and staff at the Inn’s entrances.
• Radio coordination with other areas of the hotel.
• Maintain required documentation for arrivals.

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

• Exemplary guest service skills and a demonstrated willingness to exceed guest expectations.
• Clear, effective radio communication.
• The ability to work AM and PM shifts
• The ability to work outdoors, standing for long periods of time.
• Sound judgement and ability to work alone.
• A professional and groomed appearance is required.
• The flexibility to work evenings and weekends.
• A familiarity with services and activities offered in Tofino, Ucluelet and Vancouver Island.
• A valid BC Class 5 Driver's License. Applicants must be eligible for a BC Class 5 driver’s license and have a minimum of two years of clean driving experience in their home country.
• The ability to carry and transfer up to 40lbs.
• The ability to drive both standard/manual and automatic vehicles.
• The desire and ability to "sweat the small stuff".
• The ability to make a commitment to the position for a mutually understood and agreed upon period of time.

Salary/Wage: $19.00 per hour as Valet and $20.00 per hour as Welcome Ambassador.