Valet & Guest Services Specialist

Brookstreet Hotel; Ottawa; On-site; CAD 30,000 - 42,000; Full time

Job summary

Brookstreet Hotel in Ottawa is seeking a Valet/Doorperson to create a positive first and last impression for guests. You will handle guest requirements, provide directions and information, assist with luggage, and manage valet parking with professional service at all times.

The role requires driving with a valid Ontario G-class license, a clean driving record, and availability for all shifts including weekends and evenings.

Qualifications

• Excellent communication and organizational skills.
• Full Canadian G-class Ontario Driver’s License with a clean record.
• 3 years of insured driving in Canada.

Responsibilities

• Provide consistently sensational service for all hotel guests.
• Develop a clear understanding of hotel layout to give directions to guests and services.
• Assist guests with luggage and valet parking; load/unload luggage from tour-buses and vehicles.

Skills

Communication

Organization

Multitasking

Customer service

Initiative

Clean driving record

Bilingualism

Job description

Brookstreet Hotel in Ottawa is seeking a Valet/Doorperson to create a positive first and last impression for guests. You will handle guest requirements, provide directions and information, assist with luggage, and manage valet parking with professional service at all times.

The role requires driving with a valid Ontario G-class license, a clean driving record, and availability for all shifts including weekends and evenings.