Utility Services Technician II

Enbridge Inc.; Canada; On-site; CAD 405,000 - 592,000; Full time

Benefits offered by this job

Flexible benefits program

Paid parental leave

Retirement savings plans

Paid time off and holidays

Employee and Family Assistance Program

Wellness Program

Job summary

Enbridge Gas is seeking a dedicated Utility Service Technician II to perform pipeline maintenance, repairs and inspections across the service territory. You will respond to emergencies, support project work, and mentor junior staff while maintaining high safety and regulatory standards.

The role requires several years in gas distribution, a Grade 12 education, and current licences. A driver’s licence with a clean record is essential, with standing standby requirements and field travel.

Qualifications

• Grade 12 education or equivalent required.
• Minimum 5 years in utility service, gas distribution, pipeline operations or field maintenance.
• TSSA licences and Operator Qualifications (OQs) must be maintained.
• Strong interpersonal and customer service skills; able to communicate clearly.
• Valid driver’s licence with good driving record and standby readiness.

Responsibilities

• Safely perform pipeline repairs, maintenance, valve work, meter services and inspections.
• Respond to natural gas emergencies and coordinate with authorities.
• Support project execution across the region and mentor juniors.
• Assist in planning complex maintenance and field projects.
• Deliver excellent customer service and build stakeholder relationships.
• Promote safety and regulatory compliance in all activities.
• Wear PPE and adhere to safety and company standards.

Skills

Interpersonal skills

Customer service

Communication skills

Basic computer skills

Valid driver’s license

Education

Grade 12 education or equivalent

Tools

Company software applications

Job description

Posting End Date: August 30, 2026 Employee Type: Regular-Full time Union/Non: This is a non-union position At Enbridge Gas, safety is at the heart of everything we do. As a Utility Service Technician II, you will play a key role in the safe, reliable, and efficient operation of our natural gas distribution system.

Working independently and as part of a highly skilled field team, you will perform a wide range of maintenance, repair, inspection, and emergency response activities that help ensure the continued delivery of safe and dependable natural gas service to our customers.

Build a career that keeps communities safe and connected.

What You Will Do:

• Safely and independently perform pipeline repairs, maintenance activities, valve work, meter services, construction inspections, and distribution station maintenance.
• Respond to natural gas emergencies, including leak investigations, odor complaints, line breaks, and coordination with emergency response agencies and regulatory authorities.
• Support project execution within and outside your home area to assist operational teams across the region.
• Mentor trainees and less experienced employees by sharing technical knowledge and providing constructive coaching and feedback.
• Assist in planning and coordinating complex maintenance and operational projects executed by field crews.
• Deliver exceptional customer service while building positive relationships with customers, contractors, and external stakeholders.
• Promote safety excellence through damage prevention awareness initiatives and adherence to company standards, procedures, and regulatory requirements.

Who You Are:

• Minimum Grade 12 education or equivalent.
• Five or more years of directly related utility service, gas distribution, pipeline operations, or field maintenance experience.
• Able to maintain all required TSSA licences and Operator Qualifications (OQs).
• Strong interpersonal, customer service, and communication skills.
• Valid driver's licence with a safe driving record and the ability to meet standby response requirements.
• Basic computer skills and the ability to learn and use company software applications.
• Physically capable of performing demanding field work while wearing required personal protective equipment.

Preferred:

• Advanced technical expertise related to gas handling, pipeline maintenance, tapping and stopping, valve operations, commercial and industrial gas services, or specialized utility service activities.
• GPI licence and G2/ GUT II qualifications preferred.
• Experience serving as a subject matter resource, trainer, or system super user.
• Demonstrated ability to lead field tasks, support project planning, and mentor developing employees.

You will undergo various background screenings that include but is not limited to 5-year driving record, criminal check and a company sponsored medical.

Working Conditions:

Safety-sensitive, safety-critical position requiring a strong commitment to safe work practices. Frequent outdoor work in varying weather and seasonal conditions, with occasional work indoors and in vehicles. Regular lifting, carrying, pushing, and pulling of equipment and materials, including loads between 10 kg and 20 kg. Physical activities include walking, standing, bending, kneeling, crouching, digging, and operating hand and power tools. Daily travel by vehicle across the service territory and participation in standby and shift schedules as required. Required to wear company-provided uniforms and all applicable personal protective equipment.

Salary:

Salary: Ranges from $29.94 - $43.00 per hour CAD for Ontario locations based upon candidate’s experience, skills, and internal equity. Applicable compensation policies and guidelines apply to internal candidates.

Benefits:

• A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
• A paid parenthood leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
• Valuable retirement savings plans, including a savings plan with company stock as an investment option.
• Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
• An Employee and Family Assistance Program.
• A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.

Company Culture and EEO Statement:

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law.

Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [e-mail].