Used Car Manager: Lead a High-Performing Auto Team

Pfaff Automotive Partners; Bolton; On-site; CAD 100,000 - 150,000; Full time

Benefits offered by this job

Health Benefits

Growth Potential

Stock Purchase Program

Job summary

Pfaff Automotive Partners is seeking a Used Car Manager at Bolton Ford in Bolton, Ontario. Lead a high-performing team to deliver an exceptional customer experience and drive vehicle sales and inventory strategy.

You will coach sales reps, manage the sales process, and ensure compliant, effective vehicle delivery and follow-up with customers. Strong English communication and regulatory knowledge are essential.

Qualifications

• Progressive experience in vehicle retail sales.
• Experience in a supervisory role is an asset.
• Valid Ontario Driver’s License and a Clean Driver’s Abstract.
• OMVIC Certification.
• Excellent interpersonal, communication (verbal & written English) and customer service skills.
• Knowledgeable in a sales environment and management of a sales system funnel process.
• Detail-oriented with a strong understanding of compliance and regulatory requirements.

Responsibilities

• Build and coach your team towards achievement of expectations, objectives and goals.
• Coach, mentor and train Sales Reps to assist customers, answer questions, structure deals and/or payments.
• Follow the sales process. Solicit feedback from customers.
• Creates a customer focused environment and continuously strives to improve the customer experience.
• Ensures proper follow up of all potential buyers by developing, implementing and monitoring a prospecting and sales control system.
• Establishes and maintains standards for the delivery of vehicles to customers.
• Manage and control the dealerships total inventory investment. Follow vehicles through reconditioning, merchandising, and marketing process.
• Responsible for inventory wholesaling, vehicle acquisitions, inventory photos and descriptions, and trade appraisals of vehicles.
• Other duties as required.

Skills

Vehicle retail sales

Supervisory experience

Ontario driver’s license

OMVIC certification

Interpersonal and communication skills

Sales process management

Regulatory compliance

Tools

Sales funnel software

Job description

Pfaff Automotive Partners is seeking a Used Car Manager at Bolton Ford in Bolton, Ontario. Lead a high-performing team to deliver an exceptional customer experience and drive vehicle sales and inventory strategy.

You will coach sales reps, manage the sales process, and ensure compliant, effective vehicle delivery and follow-up with customers. Strong English communication and regulatory knowledge are essential.