Used Car Manager

Pfaff Automotive Partners Inc.; Bolton; On-site; CAD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive Compensation

Health Benefits

Growth Potential

Stock Purchase Program

Job summary

Pfaff Automotive Partners Inc. is seeking a seasoned Used Car Manager for Bolton Ford in Bolton, ON. Lead a high‑performing team to deliver an exceptional customer experience and drive profitable vehicle sales.

You will coach sales reps, manage inventory, and ensure compliance with OMVIC and regulatory standards while maintaining a customer-focused environment and a streamlined sales process.

Qualifications

• Progressive experience in vehicle retail sales.
• Experience in a supervisory role is an asset.
• Valid Ontario Driver’s License and a Clean Driver’s Abstract.
• OMVIC Certification.
• Excellent interpersonal, communication (verbal & written English) and customer service skills.
• Knowledgeable in a sales environment and management of a sales system funnel process
• Detail-oriented with a strong understanding of compliance and regulatory requirements.

Responsibilities

• Build and coach your team towards achievement of expectations, objectives and goals.
• Coach, mentor and train Sales Reps to assist customers, answer questions, structure deals and/or payments.
• Follow the sales process. Solicit feedback from customers.
• Creates a customer focused environment and continuously strives to improve the customer experience.
• Ensures proper follow up of all potential buyers by developing, implementing and monitoring a prospecting and sales control system.
• Establishes and maintains standards for the delivery of vehicles to customers.
• Manage and control the dealerships total inventory investment. Follow vehicles through reconditioning, merchandising, and marketing process.
• Responsible for inventory wholesaling, vehicle acquisitions, inventory photos and descriptions, and trade appraisals of vehicles.
• Other duties as required.

Skills

Vehicle sales experience

Supervisory experience

Ontario Driver's License

OMVIC Certification

English communication

Sales funnel management

Regulatory compliance

Job description

Used Car Manager

Bolton Ford, Bolton, ON L7E 4C7

It’s time to accelerate your career and lead a high-performing team to success! This could be your perfect opportunity!

We’re seeking an experienced Used Car Manager for an exciting leadership role at Bolton Ford.

This role is vital and would be responsible for leading, coaching and motivating a team and working directly with employees and customers to provide an amazing experience.

What You’ll Be Doing:

• Build and coach your team towards achievement of expectations, objectives and goals.
• Coach, mentor and train Sales Reps to assist customers, answer questions, structure deals and/or payments.
• Follow the sales process. Solicit feedback from customers.
• Creates a customer focused environment and continuously strives to improve the customer experience.
• Ensures proper follow up of all potential buyers by developing, implementing and monitoring a prospecting and sales control system.
• Establishes and maintains standards for the delivery of vehicles to customers.
• Manage and control the dealerships total inventory investment. Follow vehicles through reconditioning, merchandising, and marketing process.
• Responsible for inventory wholesaling, vehicle acquisitions, inventory photos and descriptions, and trade appraisals of vehicles.
• Other duties as required.

Skills & Qualifications:

• Progressive experience in vehicle retail sales.
• Experience in a supervisory role is an asset.
• Valid Ontario Driver’s License and a Clean Driver’s Abstract.
• OMVIC Certification.
• Excellent interpersonal, communication (verbal & written English) and customer service skills.
• Knowledgeable in a sales environment and management of a sales system funnel process
• Detail-oriented with a strong understanding of compliance and regulatory requirements.

Why Work with Pfaff?

• Competitive Compensation - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.
• Health Benefits – full-time employees have access to health, dental, long-term disability and life insurance.
• Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.
• Stock Purchase Program - Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.

Pay: $100,000K - $150,000K per year

Vacancy: This is an existing vacancy.

We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.

Please note:We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.