Upscale Concierge: Resident Experience Lead

FirstService Residential; Burnaby; Presencial; CAD 26.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and dental benefits

Employee Assistance Plan

Descripción de la vacante

FirstService Residential in Burnaby seeks a Concierge for high-end residential properties. You are the face of the community, greeting residents and visitors with warmth and ensuring a high standard of customer service.

You will excel with a strong customer service background and a talent for solving problems and diffusing tense situations. As a full-time associate, you will receive competitive compensation and benefits, including health and dental.

Formación

• Previous experience with strata buildings is an asset.
• At least one year of direct/in person Customer Service Experience is required.
• Excellent written and oral command of the English language is necessary to communicate with clients and staff.

Responsabilidades

• Greet residents and visitors and provide warm, professional service.
• Maintain a high standard of customer service and address resident needs.
• Demonstrate an innate ability to solve problems and diffuse tense situations.

Conocimientos

Customer service

Communication

Problem solving

Descripción del empleo

FirstService Residential in Burnaby seeks a Concierge for high-end residential properties. You are the face of the community, greeting residents and visitors with warmth and ensuring a high standard of customer service.

You will excel with a strong customer service background and a talent for solving problems and diffusing tense situations. As a full-time associate, you will receive competitive compensation and benefits, including health and dental.