Resident Experience Concierge

Optima Living; Alberta; Hybrid; CAD 38,000 - 52,000; Full time

Job summary

Optima Living in Alberta is seeking a Concierge who creates a warm, welcoming experience for residents, visitors, and team members, and supports smooth day-to-day community operations. You will manage inquiries, assist with move-in coordination, handle administrative tasks, and provide outstanding customer service in a hospitality-focused environment aligned with Optima Living’s mission.

This role requires strong communication, reliability, and the ability to multitask across reception,

Qualifications

• Minimum of one year experience in an administrative role.
• Experience in a residential care or similar setting is an asset.
• Strong written and verbal communication skills.

Responsibilities

• Greets residents, visitors, and team members warmly and professionally.
• Manages inquiries and directs visitors to appropriate contacts.
• Assists with move-in coordination and scheduling of activities.
• Performs administrative tasks such as filing, record keeping, and meeting minute documentation.

Skills

Administrative support

Customer service

Communication

Organizational skills

Teamwork

Education

Post-secondary program

Tools

Computer literacy

Job description

Optima Living in Alberta is seeking a Concierge who creates a warm, welcoming experience for residents, visitors, and team members, and supports smooth day-to-day community operations. You will manage inquiries, assist with move-in coordination, handle administrative tasks, and provide outstanding customer service in a hospitality-focused environment aligned with Optima Living’s mission.

This role requires strong communication, reliability, and the ability to multitask across reception,