Unit Clerk P.A.C.U.

St. Joseph's Health Centre, Toronto; Toronto; On-site; CAD 42,000 - 54,000; Full time

Job summary

Unity Health Toronto is seeking a Unit Clerk for the In-Patient Area to provide administrative and clerical support to daily unit operations. You will interact with healthcare providers, patients, families and staff to ensure fair and timely access to services.

The role requires strong customer service, communication and computer skills, with the ability to work under pressure in a busy environment. Training on hospital systems and procedures will be provided.

Qualifications

• Must have strong customer service and communication abilities.
• Proficiency with Word and Excel; able to handle basic computer tasks.
• Knowledge of medical terminology is preferred.
• Excellent English written and verbal communication required.
• Ability to work independently and take initiative in a busy health-care setting.

Skills

Customer service

Communication

Computer skills

English proficiency

Telephone etiquette

Independent work

Education

Grade 12

Recent clerical experience

Tools

Word

Excel

Job description

The primary role of the Unit Clerk in an In-Patient Area is to provide administrative and clerical support to the daily operations of the unit. The scope of the position requires proficient skills related to customer service, communication and computer technology. The Unit Clerk interacts with internal and external health care providers, staff, patients, families, and administration to provide fair, timely and equitable patient access to services.

Qualifications

• Minimum Grade 12 education.
• Recent experience as a Unit Clerk, or other clerical experience required.
• Basic mathematical/numerical skills and experience ordering supplies.
• Knowledge of medical terminology required.
• Computer skills required (intermediate level of Word and Excel).
• Excellent English communication skills, both verbal and written.
• Polite & efficient telephone manner.
• Proven ability to work independently and show initiative.
• Able to work well under pressure & co-operate with all Health Centre staff and patients.
• Satisfactory attendance record.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.