Unit Clerk - Various Units, Part-Time Position (Temporary)

Kingston Health Sciences Centre; Kingston; Hybrid; CAD 36,000 - 41,000; Part time

Job summary

Kingston Health Sciences Centre (KHSC) is seeking Unit Clerks to join our patient care teams and support the delivery of exceptional healthcare at Kingston General Hospital Site.

As a Unit Clerk, you will coordinate patient admissions, transfers, discharges, tests, and consultations, serving as a central point of contact for staff, patients, families, and providers. This dynamic role requires strong organization and attention to detail.

Qualifications

• Office Administration Medical Diploma (2-year program) or an equivalent combination of education and experience.
• Knowledge of medical terminology.
• Strong computer skills and proficiency with healthcare information systems.
• Excellent organizational skills with the ability to prioritize effectively.
• Ability to work accurately and efficiently in a fast-paced environment.
• Strong interpersonal and customer service skills.
• Excellent oral and written communication abilities.
• Ability to manage frequent interruptions and competing priorities.
• Demonstrated reliability and regular attendance.
• Satisfactory Criminal Reference Check and Vulnerable Sector Search.

Responsibilities

• Provide administrative and clerical support to clinical staff.
• Assist with coordinating patient care activities and ensuring information is communicated efficiently.
• Support smooth patient flow throughout the unit.
• Prepare, process, and distribute patient documentation.
• Maintain accurate patient charts, records, and health information.
• Coordinate requisitions for diagnostic tests, procedures, and consultations.
• Complete patient admission, transfer, and discharge documentation.
• Coordinate services that support patient care, including transportation and dietary requests.
• Assist with bed management communication and patient flow activities.

Skills

Medical terminology

Organizational skills

Communication skills

Interpersonal skills

Attention to detail

Customer service

Prioritization

Reliability

Education

Office Administration Medical Diploma (2-year program)

Tools

Healthcare information systems

Job description

Kingston Health Sciences Centre (KHSC) Kingston General Hospital Site Temporary Part-Time Positions CUPE | Band D $26.64/hour

Make a Difference at the Heart of Patient Care

Are you an organized, detail-oriented professional who enjoys helping others and thrives in a fast-paced environment? Kingston Health Sciences Centre (KHSC) is seeking Unit Clerks to join our patient care teams and play an essential role in supporting the delivery of exceptional healthcare.

As a Unit Clerk, you'll be a central point of coordination for patients, families, physicians, nurses, and allied health professionals. Your ability to keep information flowing, maintain accurate records, and support day-to-day unit operations helps ensure patients receive timely, safe, and compassionate care.

If you're looking for a rewarding healthcare career where every day brings new challenges and opportunities to make an impact, we'd love to hear from you.

Why Join KHSC?

• Be part of one of Canada's leading academic health sciences centres.
• Contribute directly to exceptional patient care and outcomes.
• Work alongside highly skilled and supportive healthcare professionals.
• Gain valuable experience in hospital operations and patient care coordination.
• Develop specialized knowledge in healthcare administration and clinical processes.
• Join an organization committed to innovation, collaboration, and continuous improvement.

About the Role

The Unit Clerk provides clerical, administrative, and communication support to patient care units across KHSC. Working closely with nurses, physicians, and other healthcare professionals, you'll help coordinate patient admissions, transfers, discharges, testing, consultations, and other essential care activities.

This is a dynamic role that requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a busy healthcare environment.

What You'll Do

Support Patient Care Teams

• Provide administrative and clerical support to clinical staff.
• Assist with coordinating patient care activities and ensuring information is communicated efficiently.
• Support smooth patient flow throughout the unit.
• Prepare, process, and distribute patient documentation.
• Maintain accurate patient charts, records, and health information.
• Coordinate requisitions for diagnostic tests, procedures, and consultations.
• Complete patient admission, transfer, and discharge documentation.
• Coordinate services that support patient care, including transportation and dietary requests.
• Assist with bed management communication and patient flow activities.

Communication & Coordination

• Act as a key point of contact for staff, patients, families, and healthcare providers.
• Liaise with physician offices, departments, and community partners.
• Ensure timely communication of important patient and operational information.

Unit Operations

• Prepare reports and support unit-based audits.
• Monitor and maintain inventory of office and clinical supplies.
• Prepare clinic lists and support specialty clinic coordination.
• Maintain attendance, utilization, and scheduling records as required.

What You Bring

Required Qualifications

• Office Administration Medical Diploma (2-year program) or an equivalent combination of education and experience.
• Knowledge of medical terminology.
• Strong computer skills and proficiency with healthcare information systems.
• Excellent organizational skills with the ability to prioritize effectively.
• Ability to work accurately and efficiently in a fast-paced environment.
• Strong interpersonal and customer service skills.
• Excellent oral and written communication abilities.
• Ability to manage frequent interruptions and competing priorities.
• Demonstrated reliability and regular attendance.
• Satisfactory Criminal Reference Check and Vulnerable Sector Search.

The Ideal Candidate

You are someone who:

• Enjoys supporting patients and healthcare teams.
• Communicates professionally, respectfully, and compassionately.
• Remains calm and organized when managing multiple tasks.
• Has exceptional attention to detail and accuracy.
• Adapts quickly to changing priorities.
• Thrives in a collaborative team environment.
• Takes pride in helping ensure patients receive seamless care.

Build Your Healthcare Career with KHSC

At KHSC, every role matters. As a Unit Clerk, you'll be a vital member of the healthcare team, helping coordinate care, support clinical staff, and create a positive experience for patients and families.

Whether you're welcoming a patient to the unit, coordinating important diagnostic testing, or ensuring critical information reaches the right people at the right time, your work will have a meaningful impact every day.

Vacancy Status

This posting is intended to build a pool of qualified candidates for current and anticipated Unit Clerk vacancies. While the posting reflects genuine hiring needs, opportunities may become available at various times based on operational requirements and staffing needs.

Join KHSC and help deliver exceptional care by keeping patient care teams connected, informed, and supported.

KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee's Calls to Action on Health.

Unless specifically stated, all job postings are for existing positions at KHSC. KHSCis committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace in compliance with legislation such as the Employment Standards Act and Accessibility for Ontarians with Disabilities Act. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups. Kingston Health Sciences Centre may use artificial intelligence systems to assess and screen applicants. All hiring decisions are made in accordance with KHSC policies and applicable employment legislation.

We thank all applicants, but only those selected for next steps will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.