Unit Clerk - Ortho Clinic

Alberta Health Services; St. Albert; On-site; CAD 59,000 - 72,000; Full time

Job summary

Alberta Health Services at Sturgeon Community Hospital in St. Albert seeks a Unit Clerk to support Ambulatory Services - Orthopedic Clinic. You will manage reception duties, register patients, prepare electronic and paper charts, and process referrals and physician orders.

The role requires strong communication, teamwork and the ability to work independently in a busy ambulatory setting. Union AUPE GSS; temporary full-time with day shifts.

Qualifications

• Completion of Grade 12 or equivalent.
• Completion of an accredited Unit Clerk Course or equivalent training program.
• 1 year experience in an Adult Ambulatory Clinics focused on Orthopedic care within the last 3 years.
• Experience processing referrals in Connect Care.

Responsibilities

• Unit Clerk responsibilities include ensuring efficient flow of communications between health professionals, patients and families, and maintaining confidentiality.
• Perform reception duties, schedule patient tests and/or treatments, transcribe and process physician orders, and manage charts and referrals.
• Coordinate with clinicians and staff to support Ambulatory Services - Orthopedic Clinic.

Education

Grade 12 or equivalent

Unit Clerk course or equivalent training

Job description

Come and join our team at Sturgeon Community Hospital! As the Unit Clerk you are the hub of your unit and provide relief to the Outpatient Department, Diabetes Clinic, and IV Clinic. You will play a key role in training and orientation of new staff to all ambulatory clinics and foster a positive team environment by facilitating communication between Physicians, nursing, outpatient clinic staff, other health disciplines, departments, patients and families. This position will provide reception duties managing the telephones, register patients for clinic appointments, prepare electronic and paper charts for patient visits and manage referrals. In addition, you will perform general administrative duties which include but are not limited to photocopying and distributing correspondence; send, receive and route mail and fax communication, maintains program files, orders supplies and assists with program support activities. In these busy clinics, you will be responsible for processing referrals, transcribing and processing doctors’ orders including medication orders, laboratory orders, diagnostic imaging orders, and treatment orders and ensure an adequate level of supplies and equipment are available on the unit. You will have strong communication, professionalism, teamwork and customer service skills; be self-directed and possess the ability to work independently; demonstrate critical thinking, time management, conflict resolution, and decision‑making skills; accurately collect & document information in a timely manner; and be adaptable in an environment with constant interruptions and short timelines.

Description:

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

• Union: AUPE GSS
• Unit and Program: Ambulatory Services - Ortho Clinic
• Primary Location: Sturgeon Community Hospital
• Multi‑Site: Not Applicable
• FTE: 1.00
• Posting End Date: 22-SEP-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 05-OCT-2026
• Temporary End Date: 08-OCT-2027
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

• Classification: Unit Clerk
• Union: AUPE GSS
• Unit and Program: Ambulatory Services - Ortho Clinic
• Primary Location: Sturgeon Community Hospital
• Location Details: As Per Location
• Multi‑Site: Not Applicable
• FTE: 1.00
• Posting End Date: 22-SEP-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 05-OCT-2026
• Temporary End Date: 08-OCT-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.Completion of an accredited Unit Clerk Course or equivalent training program.

Additional Required Qualifications:

1 year experience in an Adult Ambulatory Clinics focused on Orthopedic care within the last 3 years. Experience processing referrals in Connect Care.

Preferred Qualifications:

Experience as an Unit Clerk in an outpatient/ambulatory clinic setting. Knowledge of Diabetes and Orthopedics medical terminology. Experience with all connect care systems – Lumens Front Desk Scheduler, Clinic Referrals, Schegistrar, Registration Basics, Template Builder. Previous experience with Health Information Management (HIM) or document management. Experience with Health Information Management (HIM) or document management.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Create and manage profiles for future opportunities.

Edmonton Zone, St. Albert, Sturgeon Community Hospital

Edmonton Zone, St. Albert, Sturgeon Community Hospital