Unit Clerk- Emergency Department

Alberta Health Services; Calgary; On-site; CAD 39,000 - 48,000; Part time

Benefits offered by this job

Temp P/T Benefits

Job summary

Alberta Health Services is seeking a Unit Clerk for the Emergency Department at the Peter Lougheed Centre in Calgary. The role focuses on coordinating patient flow, maintaining health records, and communicating with a multidisciplinary team in a fast-paced environment.

The successful candidate will have a Grade 12 or equivalent, completed Unit Clerk training, and recent ED experience with Epic-Connect care.

Qualifications

• Must have Grade 12 or equivalent and completion of an accredited Unit Clerk Course.
• Graduate from an approved Unit Clerk College Program and recent urban ED experience.

Responsibilities

• Facilitate efficient communication between health professionals, departments, patients and families while maintaining confidentiality.
• Perform reception, greeting, directing visitors, and maintaining patient records and charts.
• Transcribe and process physician orders, and schedule patient tests and treatments.
• Support unit operations with a range of administrative activities.

Skills

Multitasking in high acuity env

Effective communication

Team collaboration

Computer literacy / EMR

Education

Grade 12 or equivalent

Accredited Unit Clerk Course

Unit Clerk College Program

Tools

Epic-Connect care

Referral Management

Job description

Healthy Albertans, Healthy Communities. Together Come join our team and make a difference in the lives of all patients and families at the Peter Lougheed Hospital. The Emergency Department at the Peter Lougheed Centre is entering an exciting new chapter. With the final phase of our state-of-the-art Emergency Department nearing completion, we are preparing to open a full capacity in early 2026. Reporting to the Unit Manager, the unit clerk in the Emergency Department at the Peter Lougheed Hospital works as an essential member of the multidisciplinary team.Specific Accountabilities: The Unit Clerk in the Emergency Department provides essential clerical and administrative support to ensure smooth operations and timely communication within a fast-pasted, high acuity environment. This is an outstanding opportunity to work in an advanced scope of practice. This role involved managing multiple communication systems, coordinating patient flow, supporting clinical staff, maintaining accurate health records, and adhering to AHS standards and confidentiality requirements.

Description:

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

• Union: AUPE GSS
• Unit and Program: PLC Emergency Department
• Primary Location: Peter Lougheed Centre
• Multi-Site: Not Applicable
• FTE: 0.40
• Posting End Date: 15-SEP-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 12-OCT-2026
• Temporary End Date: 16-SEP-2027
• Length of Shift in weeks: 12
• Shifts per cycle: 24
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

• Classification: Unit Clerk
• Union: AUPE GSS
• Unit and Program: PLC Emergency Department
• Primary Location: Peter Lougheed Centre
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.40
• Posting End Date: 15-SEP-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 12-OCT-2026
• Temporary End Date: 16-SEP-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 12
• Shifts per cycle: 24
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.Completion of an accredited Unit Clerk Course or equivalent training program.

Additional Required Qualifications:

Graduate from an approved Unit Clerk College Program. Recent Unit Clerk Experience in an urban emergency department (within the last year). Epic-Connect care trained within Emergency ASAP module currently active. Current Emergency Connect Care Referral and Consult Experience. Demonstrated ability to multitask in high acuity, fast paced environment dealing with multiple competing demand. Effectively communicate with multidisciplinary team members during high pressure emergencies. Demonstrates the ability to work effectively in a team environment with conflict management skills. Demonstrates effective interpersonal and communication skills through computer, verbal and written means in a professional and mature manner. Demonstrated ability to critically think within your scope as a Unit Clerk. Must be able to bend down and pick up 10 to 15 pounds, move from sit to standing, twist and reach up above shoulder height in frequent motions. Must be able tolerate to stand up to 30 minutes at a time. Must be able to tolerate sitting at a desk and typing while staring at a computer screen and answering phone calls simultaneously for over 60 minutes at a time. Must be able to independently walk throughout a large busy department several times during shift.

Preferred Qualifications:

MUSE, Sharepoint, SIREN, Netcare, I-Request. Current Referral Management Experience. Up to date ACE modules.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.