Unit Clerk

Alberta Health Services; Claresholm; On-site; CAD 39,000 - 48,000; Full time

Job summary

Alberta Health Services is seeking a Unit Clerk at Willow Creek Continuing Care Centre to support unit operations and assist residents. You will handle routine computer/administrative tasks, transcribe orders, and manage calls with physicians and nursing staff.

The role requires strong computer skills, teamwork, and confidentiality. Shifts are from 07:00 to 15:15 with 7.75-hour days, and the position is a temporary full-time with benefits in a rural Alberta setting.

Qualifications

• Experience in a continuing care setting.
• Strong computer skills with Outlook and MS Office.
• Ability to work as part of a team and follow directions.
• Good time management and organizational skills.
• Ability to assist residents and handle physical tasks.

Responsibilities

• Perform administrative tasks and clerical duties.
• Process physician and nursing orders as requested.
• Answer phones and direct calls to appropriate staff.
• Assist long-term care residents, including portering and feeding as needed.
• Support efficient unit communication and patient records flow.

Skills

Continuing care experience

Team player

Strong computer skills

Time management

Manual handling ability

Education

Grade 12 or equivalent

Unit Clerk Course or equivalent training

Tools

Connect Care EMR

Outlook

Microsoft Office

Job description

Come join our long term care team-Willow Creek Continuing Care Centre is seeking a Unit Clerk! As the Unit Clerk, you are a central support of our team and the residents on the units. The responsibilities and functions of the Unit Clerk include but are not limited to: Computer/administrative duties, use of computer systems- site is currently using connect care (EMR), Processing orders as requested by Physicians and Nursing staff, answering phones and directing calls. Assisting long term care residents, may include portering and feeding of the residents at our LTC site. Successful candidate will be required to work from 0700-1515, scheduled hours may change. Please Note: This position is located outside of the Calgary city limits (100 km south of Calgary city limits), 80 Km north of Lethbridge.

Description:

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

• Transition Company: Assisted Living Alberta
• Union: AUPE GSS
• Unit and Program: ISFL-Continuing Care
• Primary Location: Willow Creek
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 16-SEP-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 28-SEP-2026
• Temporary End Date: 03-MAY-2027
• Length of Shift in weeks: 4
• Shifts per cycle: 20
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

• Transition Company: Assisted Living Alberta
• Classification: Unit Clerk
• Union: AUPE GSS
• Unit and Program: ISFL-Continuing Care
• Primary Location: Willow Creek
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 16-SEP-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 28-SEP-2026
• Temporary End Date: 03-MAY-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 4
• Shifts per cycle: 20
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.Completion of an accredited Unit Clerk Course or equivalent training program.

Additional Required Qualifications:

Experience working in a continuing care setting.Must have good computer skills and knowledge of programs like Outlook and Microsoft Office and Connect care (which is our new EMR).Ability to work as a member of a team and to request and accept direction as required.Effective interpersonal and communication skills with patients/clients, families, visitors and team members.Well-developed time management skills.Ability to handle the physical demands of the position: pushing wheelchairs, sitting occasionally for longer amounts of time, answering phones, lifting supplies, assisting residents.

Preferred Qualifications:

Medical terminology courseDementia Care CertificateNVCI Certificate

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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