Unit Clerk - Acute Medicine Unit

St. Thomas Elgin General Hospital; St. Thomas; On-site; CAD 32,000 - 40,000; Full time

Benefits offered by this job

HOOPP pension

Paid vacation and benefits

Training and development opportunities

Health and Wellness 360 program (ons)

Onsite gym and walking track

Team environment encouraging ideas for

Job summary

St. Thomas Elgin General Hospital is seeking a Unit Clerk to perform reception, clerical and patient-centered duties on a busy unit.

You will help ensure the unit runs smoothly, with timely and sensitive information delivery while maintaining strict confidentiality and privacy. The role requires a Healthcare Admin Certificate, strong communication, knowledge of medical terminology, and reliability to meet attendance expectations.

Qualifications

• Certificate in Medical Office/Health Care Office Administration from a recognized post-secondary institution.
• Demonstrated communication skills including professional conversations, telephone etiquette and compassionate listening.
• Knowledge of medical terminology relevant to unit clerk duties.
• Ability to physically perform the essential duties of the position.
• Ability to consistently meet work availability as per Attendance Support Program.
• Record of performance aligned with STEGH values and code of conduct.

Responsibilities

• Help run the unit smoothly with receptionist and clerical duties.
• Deliver information in a timely, sensitive manner to patients, families and staff.
• Maintain confidentiality and privacy standards at all times.
• Support patient-centered care and coordinate information flow on the unit.
• Join a team focused on continuous improvement and compassionate service.

Skills

Effective communication

Medical terminology

Professionalism/Patient-centered care

Attendance/reliability

Confidentiality/privacy

Education

Medical Office/Health Care Admin Certificate

Job description

Posting Dates: October 27, 2026 - November 2, 2026

The Unit Clerk provides receptionist, clerical and patient centered duties, demonstrating the values, strategic directions and core success factors which support our commitment to the patient, their family and community partners to provide quality health care. In this role you will be responsible for ensuring the unit is running smoothly, information is delivered in a timely, sensitive manner and that confidentiality and privacy standards are maintained at all times.

WHAT YOU MUST HAVE:

• Medical Office/Health Care Office Administration Certificate from an accredited post-secondary educational institution
• Demonstrated effective communication skills including but not limited to professional conversations, telephone etiquette, compassionate listening and utilizing critical thinking skills
• Knowledge of medical terminology
• Physical ability to carry out the essential duties of the position
• Ability to regularly attend work in accordance with the Attendance Support Program
• Acceptable performance record that is aligned with STEGH values and code of conduct

WHAT WE PREFER YOU TO HAVE:

• Crisis Intervention Training

HOURS:

Must be able to meet the availability and non-availability requirements as outlined in the OPSEU Clerical Collective Agreement.

WHAT’S IN IT FOR YOU?

• Health Care of Ontario Pension Plan (HOOPP)
• Full Time Status: Paid vacation and a comprehensive benefits plan
• Part Time Status: Percentage of earnings in lieu of vacation/benefits
• Training and development opportunities
• Access to our Health and Wellness 360 Program including an onsite social worker
• Yoga, stretching, mindfulness sessions, and much more!
• Access to a walking track, exercise circuits and the hospital gym
• An opportunity to contribute to a compassionate, diverse, and talented workplace
• Be a part of a team environment where ideas for continuous improvement are encouraged and heard

*This posting is to fill an existing vacancy within the organization