Unit Clerk - Acute Medicine Unit

St.-Thomas-Elgin-General-Hospital-; St. Thomas; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

HOOPP Pension Plan

Comprehensive benefits package

Paid vacation

Training & development opportunities

Onsite wellness programs

Job summary

St.-Thomas-Elgin General Hospital is seeking a dedicated Unit Clerk to support reception, clerical tasks and patient-centered duties on the unit. You will help keep the unit running smoothly, ensure timely, sensitive information sharing, and uphold confidentiality and privacy standards.

The role offers full-time hours with hospital benefits through HOOPP, potential part-time options, and access to development opportunities.

Qualifications

• Must have Medical Office/Health Care Office Administration Certificate.
• Demonstrated effective communication including professional conversations, phone etiquette, compassionate listening and critical thinking.
• Knowledge of medical terminology.
• Physical ability to perform essential duties.
• Ability to regularly attend work per Attendance Support Program.
• Aligned with STEGH values and code of conduct.

Responsibilities

• Provide receptionist and clerical support for the unit.
• Deliver information timely with confidentiality and privacy.
• Support patient-centered duties and uphold privacy standards.

Skills

Effective communication

Medical terminology knowledge

Physical ability

Attendance commitment

Code of conduct adherence

Education

Medical Office Cert

Job description

Posting Dates: October 27, 2026 - November 2, 2026

The Unit Clerk provides receptionist, clerical and patient centered duties, demonstrating the values, strategic directions and core success factors which support our commitment to the patient, their family and community partners to provide quality health care. In this role you will be responsible for ensuring the unit is running smoothly, information is delivered in a timely, sensitive manner and that confidentiality and privacy standards are maintained at all times.

WHAT YOU MUST HAVE:

• Medical Office/Health Care Office Administration Certificate from an accredited post-secondary educational institution
• Demonstrated effective communication skills including but not limited to professional conversations, telephone etiquette, compassionate listening and utilizing critical thinking skills
• Knowledge of medical terminology
• Physical ability to carry out the essential duties of the position
• Ability to regularly attend work in accordance with the Attendance Support Program
• Acceptable performance record that is aligned with STEGH values and code of conduct

WHAT WE PREFER YOU TO HAVE:

• Crisis Intervention Training

HOURS:

Must be able to meet the availability and non-availability requirements as outlined in the OPSEU Clerical Collective Agreement.

WHAT’S IN IT FOR YOU?

• Health Care of Ontario Pension Plan (HOOPP)
• Full Time Status: Paid vacation and a comprehensive benefits plan
• Part Time Status: Percentage of earnings in lieu of vacation/benefits
• Training and development opportunities
• Access to our Health and Wellness 360 Program including an onsite social worker
• Yoga, stretching, mindfulness sessions, and much more!
• Access to a walking track, exercise circuits and the hospital gym
• An opportunity to contribute to a compassionate, diverse, and talented workplace
• Be a part of a team environment where ideas for continuous improvement are encouraged and heard

*This posting is to fill an existing vacancy within the organization