Unit Clerk - Odette Cancer Centre - Temporary full-time - 2026-18990

Sunnybrook Health Sciences Centre; Toronto; On-site; CAD 52,000 - 64,000; Full time

Job summary

Sunnybrook Health Sciences Centre seeks an Unit Coordinator to provide broad administrative support within the Outpatient Cancer Clinics. You will coordinate physician orders, schedule clinic visits and tests, and manage patient charts while maintaining compassionate, patient-centered service.

Essential duties include data entry, correspondence across software, and collaboration with interprofessional teams in a fast-paced oncology environment.

Qualifications

• Requires completion of one year of Community College; Medical Terminology coursework preferred.
• One year of administrative/business experience in a health care setting preferred.
• Proven accurate keyboarding of at least 40 words per minute.
• Proficiency with MS Office; experience with in-house patient software preferred.

Responsibilities

• Coordinate electronic physician orders with applicable software.
• Schedule return to clinic appointments and tests/procedures.
• Receive and screen new and follow-up patients; respond to general inquiries.
• Prepare patient charts; data entry and correspondence across software.
• Book appointments, order supplies, provide relief coverage and support.

Skills

Administrative skills

Customer service

Communication skills

Organizational skills

Multitasking

Interpersonal teamwork

Problem-solving

Sensitivity and compassion

Speed and accuracy in fast-paced env.

Education

Community college (1 year)

Medical Terminology coursework

Tools

MS Office (Word, Outlook)

OASIS

Excelicare

Job description

Summary of Duties

In this Unit Coordinator role, this position provides a broad range of administrative support within the Outpatient Cancer Clinics (General Treatment Services) at the Odette Cancer Centre. As an integral part of the health care team and front-line staff, responsibilities include: Coordinating electronic physician orders with applicable software; Scheduling return to clinic appointments, internal/external consults, all tests and procedures (bone marrow aspirations, lumbar punctures, CT/US guided biopsies, medical imaging etc.) required by the oncologists; Receiving and screening all new and follow-up patients; Responding to general enquiries; Preparing patient charts; Data entry and correspondence through a number of software applications; Booking appointments; Ordering supplies; and Providing relief coverage and support services within the department. Competent Unit Clerks will be familiar with the variety of clinic sites, programs, physician guidelines, scheduling protocols, and software and will be cross-trained to function effectively in all of these areas.

Qualifications/Skills

• Requires the completion of one (1) year of Community College; successful completion of Medical Terminology course preferred.
• One year of Administrative/Business experience in a health care setting preferred.
• Proven accurate keyboarding of net minimum 40 words per minute OR 106 keystrokes per minute.
• Proficiency with MS Office computer skills (Word and Outlook) required; with working knowledge of in-house patient software packages (e.g. OASIS, Excelicare, etc.) preferred.
• Proven ability to work with sensitivity and compassion with oncology patient population and their family/support people.
• Outstanding customer service skills; patient-focused approach essential.
• Demonstrated ability to organize, prioritize and follow-through effectively, working at a fast pace in an unpredictable environment that requires the ability to manage multiple tasks.
• Established excellent communication skills required - oral, written and comprehension - to obtain and relay information, coupled with proven tact and diplomacy in handling and dealing with confidential information.
• Requires well-developed interpersonal and team skills in an open work environment; collaborating and problem-solving as an effective member of the interprofessional team.