Unit Clerk

Talent Pool Builder; Windsor; On-site; CAD 25,000 - 30,000; Full time

Job summary

Windsor Regional Hospital is seeking a Unit Clerk for the Emergent Neurosurgical Assessment Program Clinic in Windsor, Ontario. The role entails welcoming patients, coordinating appointments, and providing efficient clerical support to outpatient services.

The position emphasizes confidential handling of information, strong communication, and the ability to manage multiple tasks in a fast-paced clinical environment.

Qualifications

• Interpersonal and written/verbal communication skills required.
• Excellent organizational and data management abilities.
• Ability to coordinate multiple tasks and prioritize independently.
• Discretion and confidentiality in all communications.
• Good health and suitable fitness for the role.

Responsibilities

• Schedule physician, treatment, and nursing appointments.
• Triage patient calls and coordinate physician phone calls.
• Order lab and diagnostic tests as needed.
• Provide clerical support to outpatient clinics and ENAP Clinic.

Skills

Interpersonal communication

Organizational skills

Time management

Independent work

Confidentiality

Health and fitness

Teamwork

Education

Grade 12 education

Medical Terminology

Health care experience (1+ year)

Job description

SUBSEQUENT JOB POSTING

JOB SUMMARY: Under the direction of the Program Manager, the Unit Clerk provides efficient clerical services within the Emergent Neurosurgical Assessment Program Clinic. The Unit Clerk is always the first point of contact and will provide a warm welcome to all patients and families coming to ENAP Clinic. The clerk will provide efficient clerical support to the outpatient clinics, including scheduling of all physician/treatment/nurse appointments, ordering lab, diagnostic testing, triaging patient phone calls, coordinating physician phone calls. The Unit Clerk complies with Occupational Health and Safety Standards for the hospital and is proactive in promoting a safe work environment.

QUALIFICATIONS

• Exemplary interpersonal & written/verbal communication skills
• Excellent organizational and information/data management skills
• Demonstrated ability to work independently, coordinating and prioritizing multiple assignments
• Excellent judgment and decision making skills
• Maintain and foster confidentiality in all aspects of written and verbal communication
• General good health and a level of fitness appropriate for the demands of the position
• Excellent organizational and time management skills
• Demonstrates ability to work independently and as an effective team member

EDUCATION/TRAINING EXPERIENCE

• Grade 12 Education - required;
• Minimum of one year related experience in a health care environment or an equivalent combination of education and experience
• Medical Terminology - required (will be tested)

Windsor Regional Hospital is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by WRH throughout the recruitment, selection and/or assessment process to applicants with disabilities.